Woman slams Texas Roadhouse for using Kraft Mac and Cheese

TikTok user Laz Nina (@the1andonlynina) went viral after calling a Texas Roadhouse location because she allegedly served her Kraft macaroni and cheese after ordering a side of the menu item with her meal.

According to Top Restaurant Prices, the popular steakhouse franchise charges $3.99 for an order of mac and cheese. For comparison, you can buy four boxes of Kraft Macaroni and Cheese on Amazon for $4.79, which is about $1.20 per box.

In the video, Nina doesn’t seem too thrilled with the quality of the side dish on her plate, writing in a caption for the video, “Not the Kraft macaroni and cheese!!”

“Tell me why I came to the Texas Roadhouse and how you know the prices. I opted for a side of mac and cheese,” she begins in the clip. “And tell me why, why is that Kraft macaroni and cheese? Don’t play with me Texas Roadhouse, you gotta do better.”

@the1andonlynina not the force macaroni and cheese!! #texasroadhouse #ripoff ♬ Original sound – Laz Nina

Texas Roadhouse’s “fact sheet” emphasizes the “from scratch” nature of its dishes, specifically mentioning that the sides are handcrafted in their facilities from the start. “The Texas Roadhouse is renowned for its hand-cut steaks, bone-in ribs, fresh-baked sides and fresh-baked bread,” the leaflet reads.

Mashed also penned an article on the Texas Roadhouse’s success, noting that all of the food at the facility is made “from scratch” and praising the chain’s value for money when considering the quality of their meals taken into account.

Multiple Trip Advisor reviews from users of various Texas Roadhouse locations seem to corroborate Nina’s experience, indicating that they believed they were also served Kraft macaroni and cheese on the side.

One user visiting a location in Charlottesville, Virginia wrote, “My husband and I were at the Texas Roadhouse yesterday and he ordered the pulled pork grill platter and requested mac and cheese as one of his sides…imagine our surprise.” when he received Kraft Mac & Cheese in a separate plastic bowl!! They pay between $10 and $15 a plate and they serve a 0.69 cent macaroni and cheese that doesn’t complement the meal at all. This is beyond disappointing when you’re expecting a restaurant quality side dish.”

TikTokers who saw Nina’s post provided a litany of different responses. There were some who didn’t see a problem with the chain serving Kraft Mac and Cheese to customers, but others said the problem wasn’t that they were giving customers pre-packaged pasta, rather that it was an additional add-on. Option.

“You all miss the point, it’s not really that it was Kraft but that they charged EXTRA to have it as a side option,” wrote one user.

Others said it clearly says the Kraft side is on the menu, but the franchise’s website doesn’t list macaroni and cheese under the sides, instead listing it directly under the kids’ menu option. It doesn’t say it’s Kraft Online.

“Our local Texas Roadhouse’s menu clearly says it’s Kraft — isn’t that on your Texas Roadhouse’s menu?” a viewer shared.

Some TikTokers found it odd that a grill restaurant didn’t offer a baked macaroni and cheese option at all, while others said it’s probably best if they serve Kraft, as it’s likely to appeal to a larger audience.

“It’s better than the one at my house. They served me plain buttered pasta with shredded cheese,” shared one user.

“I’ve been saying that for years! What steakhouse doesn’t have a baked mac and cheese or something? Even Longhorn does it,” wrote another.

“They probably gave you the Mac from the kids menu. A lot of restaurants have this as their kids’ mac n cheese,” said one viewer.

And then there were those who speculated that this might be a specific practice for this particular place Nina frequented, explaining that the Texas Roadhouse, which they frequent, makes its own macaroni and cheese dish.

“Our Texas Roadhouse in Viera Florida has homemade mac n cheese,” wrote one user.

The Daily Dot emailed Nina via TikTok Comment and Texas Roadhouse for more information.

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*First published: 10/10/2022 5:18 PM CDT

Jack Alban

Jack Alban is a freelance journalist for the Daily Dot, covering trending human interest/social media stories and real people’s reactions to them. He always tries to incorporate evidence-based studies, current events, and relevant facts to those stories to create your not-so-average viral post.

Jack Alban

https://www.dailydot.com/irl/texas-roadhouse-mac-and-cheese/ Woman slams Texas Roadhouse for using Kraft Mac and Cheese

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