A Morrisons customer claims her delivery driver found her on Facebook, messaged her and liked several photos.
Molly, 28, said she was “really scared” after realizing the man who delivered her groceries to her last month had allegedly used the name of her order to track her down on social media.
The stranger was “perfectly fine and pleasant” when placing the order at their home in Northfield, near Birmingham.
But within six hours he had reportedly contacted her online with a message that said “hello”.
Molly said: “He then started liking photos of me on my Facebook page, which to me suggests otherwise.
“It is obviously a massive data breach. I live alone, I’m a young lady. It’s really scary.’
The beautician became even more concerned when she looked at the delivery man’s Facebook page, which said he also worked part-time as a taxi driver.
She said: “I was like, ‘If you do this to me, what are you going to do with the girls in your car?’
Molly called the Morrisons to complain, but she claims they were “disinterested” and reportedly told her, “Maybe someone will call you back about that.”
She said: “But it’s really scary that Morrisons didn’t take it as seriously as I thought they should after I sent them copies of the messages.”
When Molly told the supermarket they hadn’t even apologized, they reportedly replied: “Yes, it’s not really a customer service issue” and referred them to Ocado – which supplies for Morrisons.
Molly said: “Ocado was really good but said there wasn’t much they could do because the order was through Morrisons.
“The company said they would be in touch with the depot and let them know what happened. But Morrisons honestly couldn’t give ac**p.
“It’s the first time I’ve ordered from Morrisons. I told them I was deeply disgusted that they wouldn’t do anything about it.’
Morrisons said: “We take complaints like these very seriously and are working closely with our partner Ocado to conduct a formal investigation into the matter.”
Ocado said, “We are aware of this complaint and are currently conducting an investigation.”
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https://metro.co.uk/2022/10/03/woman-scared-after-morrisons-delivery-driver-found-her-on-facebook-17493331/ Woman scared after Morrison's delivery driver found her on Facebook