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Woman claims her Airbnb was broken into and most of her belongings were stolen

A woman went viral on TikTok after claiming her Airbnb was broken into and “thousands of dollars” worth of items stolen.

The video posted by Sylvia (user @sylpal) shows the Airbnb in question missing many items. Her video currently has over 2 million views.

@sylpal Airbnb hosts don’t need to change keyboard access codes after each rental!! Be careful, book with them #airbnb #traveltiktok #BBPlayDate #ShowYourJOWO #FORDfortheBuilders #robbery #dallas ♬ Original sound – Sylvia

In the video, Sylvia walks through the Dallas, Texas Airbnb and describes everything that was stolen. The stolen goods include a set of AirPods, an iPad, a significant amount of makeup and more.

She also notes that the keypad on the door was broken. Dallas police reportedly told Sylvia there were no signs of a break-in.

That detail, and the fact that many of the items in the apartment appear to be intact, led many commenters to speculate that the Airbnb host had something to do with the break-in.

“Must be the hosts!” wrote one user. “Didn’t take TVs, but did you take makeup?”

“Sounds like a complete setup,” agreed another. “Sounds like the host’s job.”

“The host did it. They destroyed some of their own stuff to make it look good,” claimed a third. “Why break down the door when you’re already in the house?”

Sylvia explains in the video that Airbnb hosts are not required to change locker combinations for each visitor, which could indicate the thief was a previous guest. Airbnb suggests on its website that hosts should change combinations after each guest; However, this does not seem to be a clearly defined rule.

“If you use a locker, you should update the combination between stays and make sure that no one else has access to the keys during the reservation,” the website reads. “If you’re using a smart lock or keypad, it’s important that you change the code after each reservation.”

Alleged Airbnb hosts stated in comments that they frequently change access codes.

“I have an Air Bnb in Dallas. I change my door codes every time someone leaves,” wrote one user.

“I’m an Airbnb host and make the code the phone number associated with the account they booked with,” said another. “It will be automatically disabled at checkout.”

Still, for many, this video was a warning against using Airbnb.

“That’s why I’m staying in a hotel. No,” shared one commenter.

“I’ve seen way too many spooky Air BNB stories on here,” agreed a second. “Definitely stay in hotels from now on.”

We reached out to Sylvia via Instagram DM and Airbnb via email for comment.

Update 3:44pm CT May 30th: In an email to Daily Dot, Airbnb wrote: “We actively support both the guest and the host.”

Airbnb also stated that it requires hosts to secure their properties, as well as securely exchange keys or otherwise allow guests to access properties.


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*Initial publication: May 30, 2022 1:15 pm CDT

Braden Bjella

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schön! magazine and more.

Braden Bjella

https://www.dailydot.com/irl/airbnb-broken-into-stuff-stolen/ Woman claims her Airbnb was broken into and most of her belongings were stolen

Jaclyn Diaz

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