Wingstop customer complains about price and serving discrepancies

It is often unclear how exactly a restaurant calculates its prices. Some places seem to be giving customers a free portion for a low price, while others seem to be omitting side dishes or skimping on portions while still charging a high cost.

However, this price and serving imbalance can occasionally be found in a single restaurant, as TikToker @slowamg45 recently observed after receiving an order from Wingstop.

In a video with over 298,000 views, @slowamg45 shows a wingstop order containing a sandwich, fries, a large drink, several wings and a small container of ranch dressing. According to @slowamg45, he only paid $7.99 for the sandwich, fries, drink and ranch, while 10 wings alone cost him $12 – and no sauce.

“Like, what are you talking about?” asks @slowamg45 in the clip.

@slowamg45 count your days @Wingstop #fyp #foryou #viral #wingstop #ranch #whatisthis ♬ Original sound – Ruby the CLA

In the comments section, some users suggested why the prices could be so different.

“I wonder if they made it cheap because they didn’t think it would sell that way,” asked one user

“Introductory price. It’s a new product. I promise you the price won’t stay that way for long,” said a second. “I used to get a 10-piece combo for about $11 in my area.”

“These wings together make at least 3 chickens, while one chicken can probably make 5 patties,” wrote another.

While some claimed there was a shortage of chicken wings, that no longer seems to be the case. According to insiders, while chicken prices are still 15% higher than in October 2021, prices have fallen from their highs earlier this year as the market reacted to disruptions to operations and labor shortages.

In an Instagram direct message to the Daily Dot, @slowamg45 clarifies that his main confusion was due to the lack of sauce with his wings.

“I know why the price is different,” he explains. “I was more or less confused as to why the wings don’t have sauce on the side but the sandwich does.”

In the comments, many users gave @slowamg45 tips to optimize his Wingstop order. Some suggested ordering other items while others advised he should go on Monday or Tuesday when wings are cheaper. This did not solve @slowamg45’s problems.

“It’s like chick fil a bro,” he wrote in a comment. “Whenever I want Chick Fil A it’s a Sunday, whenever I want Wingstop IT’S MAGICALLY NEVER A MONDAY OR TUESDAY.”

The Daily Dot contacted Wingstop via email.


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*Initial publication: December 25, 2022 at 10:02 am CST

Braden Bjella

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schön! magazine and more.

Braden Bjella Wingstop customer complains about price and serving discrepancies

Jaclyn Diaz

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