For higher or worse, apps like DoorDash and Uber Eats have disrupted the food-delivery trade. Since their launch in 2013 and 2014 respectively, eating places throughout the nation have outsourced supply companies to unbiased drivers who use the apps to make additional money.
In the course of the pandemic, these companies have seen demand like by no means earlier than. For purchasers, the apps make ordering meals from nearly any restaurant as simple as opening their smartphones. For drivers, it’s virtually as simple to land a supply job hawking meals from native eateries.
However earlier than you obtain your subsequent job, take a while to overview the important thing variations between DoorDash and Uber Eats so to profit from your supply gig.
DoorDash vs Uber Eats: The High Meals Supply Apps Duke It Out
The overall premise of the 2 apps is sort of similar: Clients place meals orders at native eating places. The apps alert drivers within the space with the order particulars. The primary driver to simply accept the order picks up the meals and drops it off to the client. Easy sufficient, proper?
A number of variations are price noting, although. Some minor and a few main. We took a deep dive into these variations, taking a look at pay, automobile and job necessities, obtainable places, driver opinions and extra that will help you make an knowledgeable determination earlier than you begin delivering.
And if it’s too near name, you’ll be able to all the time join each to see which one fits you higher.
Spherical 1: App Critiques
Because the apps are so popular, they’ve amassed more than 4.1 million driver reviews. Both companies require their drivers to use different apps than customers, a huge perk when trying to get a sense of drivers’ perspective. Worker reviews from Glassdoor are also included.
DoorDash Driver (Dasher) Reviews
Feedback from Dashers is overall mixed, but there’s a clear preference for the iOS version of the app. Trends in negative reviews across all platforms show that many drivers have trouble with glitches and crashes, especially Android users, and that the nature of the work takes a toll on their vehicles. Many negative reviews mention that DoorDash’s strict performance metrics are a hassle.
Workers reviewed DoorDash more than 760,000 times.
Glassdoor overview: 3.7 out of 5.
Uber Driver Critiques
Greater than 3 million drivers reviewed Uber. A caveat price noting is that Uber has one driver app. Meaning it’s arduous to get the opinions of solely Uber Eats drivers as a result of common Uber app opinions are combined in. Total, opinions are optimistic.
Traits in destructive supply opinions on Glassdoor point out GPS points and bother contacting customer support. A number of drivers talked about issues with promotion and surge pay (bonus pay throughout in-demand instances). Unfavorable opinions concerning automobile wear-and-tear are frequent.
App Retailer (iOS) overview: 4.6 out of 5.
Google Play (Android) overview: 3.8 out of 5.
Glassdoor overview: 3.9 out of 5.
Spherical 2: Job and Automobile Necessities
To become a Dasher or Uber Eats driver, you have to meet a baseline of requirements. Some are vehicle related and some are age and experience related.
To qualify as a Dasher you must be at least 18. Dashers need to have a valid driver’s license. There are no car requirements, but auto insurance is required. In some markets you can make deliveries on scooters, bicycles and motorcycles.
To make automobile deliveries, the minimum age requirement is based on your local jurisdiction, plus at least one year of driving experience. Vehicles must be no more than 20 years old. Drivers must be properly insured and can use bikes and scooters in certain markets. The age requirements are higher for those who prefer two wheels — 18 for bicycles and 19 for scooters.
Round 3: Sign-Up Process
Becoming a delivery driver for DoorDash and Uber Eats is simpler than landing a part-time job. You can complete the entire process from your smartphone or computer.
You can sign up to become a Dasher on the driver app. You’ll have to consent to a background and motor vehicle check (and pass both). They could take as little as a few days, but err on the side of a week or two.
After passing the checks, you’ll need to select what type of “orientation” you want. The pandemic paused in-person orientations. Depending on your market you may need to request an “activation kit” instead. Receiving your activation kit may take an extra couple of weeks, according to driver reviews.
The activation kit includes a Dasher manual, a hot bag and a credit card, which is used to pay for orders. Once you receive and set up the card through the app, you can start accepting orders.
For drivers new to Uber, you can sign up on the website or through the driver app. Because of the stricter vehicle requirements, the application requires more detailed information on your ride. A background check is also required, which may take three to five business days to process.
After the background check clears and your application is approved, you’re free to start taking orders. No orientation or additional equipment is needed.
If you’re a current rideshare driver for Uber, it’s easy to start delivering with Uber Eats. You simply opt in to Uber Eats orders through the driver app and start delivering without any additional screening.
Round 4: Pay and Tipping
The two apps handle pay a little differently, both in how you get paid and how you pay for customers’ orders when you pick them up. Neither company offers guaranteed wages (unless you live in California).
As of Fall 2019, the corporate switched to a cost mannequin the place Dashers earn the next base pay per order along with maintaining 100% of their suggestions. Beforehand, a buyer’s tip would subsidize the Dasher’s base pay.
Dashers report incomes between $11 and $15 an hour relying on location, however these earnings aren’t assured. Pay is predicated on what number of orders you settle for per hour and the way a lot clients tip you. DoorDash pays weekly via direct deposit, or you’ll be able to entry your earnings early via Quick Pay, for $1.99.
When selecting up orders, you could be required to pay for the order utilizing the corporate crimson card out of your activation package.
Relying in your location, you’ll be able to count on to earn $11 to $14 an hour on common. Once more, these wages aren’t assured as a result of your earnings are primarily based on orders and suggestions. With Uber Eats, you pocket 100% of your clients’ suggestions. You receives a commission weekly through direct deposit, or you’ll be able to pay a charge to entry your earnings early via On the spot Pay for 50 cents.
You gained’t be concerned within the cost course of for meals orders. Companion eating places are reimbursed straight by Uber.
Spherical 5: Obtainable Areas
This one’s easy. Both services are available in most big cities in all 50 states.
Previously, DoorDash and Uber Eats ran driver support centers in major metro areas of most states. In 2020, many of these centers closed due to the coronavirus. Some still exist, but neither company offers a comprehensive, public list of remaining locations.
Final Round: Additional Perks
Promotional offers are popular with both DoorDash and Uber, but they’re temporary and vary by location. Aside from sign-up bonuses and referral codes, here are a couple perks that are here to stay.
A few perks unique to DoorDash include grocery delivery options, automatic insurance coverage and health care services.
After you’re screened and accepted as a Dasher, you can choose to deliver food in any city where DoorDash operates, meaning there are no hard location requirements. The company also launched grocery delivery companies in some Midwest and West Coast areas.
Dashers additionally get supplemental auto insurance and occupational accident insurance coverage for accidents or accidents that fall exterior your present auto insurance coverage. The insurance coverage plan covers as much as $1 million in medical prices, a weekly cost of $500 for disabilities and $150,000 to dependents for deadly accidents. Protection is computerized. There aren’t any deductibles or premiums.
Whereas DoorDash doesn’t provide medical health insurance, the corporate does companion with Stride Well being, which gives free well being care advising and help to Dashers who need assistance discovering inexpensive insurance policy.
Uber Eats drivers get quite a lot of reductions and could also be eligible for Uber Pro perks.
All Uber drivers obtain discounts for automobile upkeep and telephone service plans. Uber additionally companions with Stride Well being to supply well being plans and tax recommendation. Drivers robotically obtain supplemental auto insurance coverage, which covers as much as $1 million in damages. There’s a $1,000 deductible earlier than advantages pay out.
Uber Professional perks have just lately expanded to all of Uber’s markets throughout the U.S. Solely top-rated drivers obtain Professional perks like tuition and gasoline reimbursement, and this system is designed for Uber drivers primarily, not Uber Eats drivers.
If you happen to drive for each Uber and Uber Eats, your meals deliveries might apply to Uber Professional, however Uber-Eats-only drivers aren’t eligible.
Closing Choice in DoorDash vs Uber Eats
Ding! Ding! It was an excellent match-up. Uber Eats and DoorDash had been neck and neck all through. No knockout punches. A superb few jabs by DoorDash’s insurance coverage protection and grocery choices and a few hooks by Uber’s general scores and skill to change to ridesharing.
The choice goes to our judges. (That’s you.)
Adam Hardy is a employees author at The Penny Hoarder. He covers the gig economic system, distant work and different distinctive methods to generate profits. Learn his latest articles here, or say hello on Twitter @hardyjournalism.