“What am I going to do with all this food?”: DoorDash driver says customer canceled Little Caesers’ order after it had already arrived at their house

A new DoorDash driver named Erin (@omgerinwtf) posted a message for the popular meal delivery service on TikTok, imploring the company to give drivers the ability to rate customers.

Erin says she went out of her way to meet the customer’s needs for this particular Little Caesars order, only to get the customer to cancel their purchase right when it got to their house. Although she received her payment for the delivery, Erin adds that she missed the tip.

“I think as a DoorDash driver I should be able to rate customers,” she says in the clip. “Not like a 4-5 star price, like a star rating, [but] like a thumbs up or thumbs down. Because now I have two pizzas and some cheese sandwich that I’m not going to eat. What am I supposed to do with all that food?”

@omgerinwtf I’m having a great time otherwise. @DoorDash #doordash #doordashdriver #doordashlife #doordasher #doordashing #doordashdelivery #doordashfail #doordashfails #fyp #viral #abcxyz #TheRealPussinBoots ♬ Original sound – Erin

Social media is awash with posts from DoorDash drivers who have expressed frustration with customers not offering to tip drivers. Viral debates have erupted over the issue, such as when a DoorDash customer received a letter of complaint from a driver. In the letter, the driver wrote about the minimum amount of tip that customers are expected to make to make it worthwhile delivering meals for the service.

Users who saw Erin’s post sympathized with her and offered some helpful tips on what to do with the food. While one person told her to just “eat” it (which Erin says is impossible because she can’t eat all of the food in one sitting), others suggested she try to find an “unhomed person” who she could give it.

Vendors who prepare food for customers continue to get paid when a customer cancels an order, including the case described by Erin. DoorDash’s canceled order policy is available on the app’s official website.

In order for drivers to be compensated for canceled orders, four main conditions must be met: an order must be confirmed by a dealer, the order must already have been prepared, the dealer is not at fault for canceling or initiating it, and the order must be completed within 14 days days after the cancellation.

The Daily Dot reached out to Erin via TikTok comment and DoorDash via email for more information.

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*Initial publication: December 17, 2022 3:14 pm CST

Jack Alban

Jack Alban is a freelance journalist for the Daily Dot, covering trending human interest/social media stories and real people’s reactions to them. He always tries to incorporate evidence-based studies, current events, and relevant facts to those stories to create your not-so-average viral post.

Jack Alban

https://www.dailydot.com/irl/doordash-customer-cancels-little-caesers-order-after-delivery/ “What am I going to do with all this food?”: DoorDash driver says customer canceled Little Caesers’ order after it had already arrived at their house

Jaclyn Diaz

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