A former manager of Wendy’s has spoken out on TikTok about poor working conditions, understaffing and underpayment at her job.
“My former employer @wendys overworked and underpaid me to put up with poor and dangerous working conditions, understaffed shifts, random training of new hires and then being fired mid-shift,” user Rayshawn (@queenrayray888) wrote in the caption of the videos.
In the clip, Rayshawn says she wanted it documented that just she and one other employee (trained only to cook fries) ran the entire fast-food restaurant while attempting to serve a circling line of customers serve.
There were originally two other people working the shift with them, but they left abruptly.
@queenrayray888 My former employer @wendys overworked and underpaid me to endure poor and dangerous working conditions, understaffed shifts, random training of new hires and then being fired mid-shift. This place wouldn’t close until 1am which meant we wouldn’t leave until 2am and the ENTIRE final shift would be just girls and maybe an older man. Then I was blamed for a liquidity problem when they temporarily put managers in charge of shifts because the business mentioned in the video almost never had a GM until I was employed there for the last 2 or 3 months. As a manager I was paid $13 an hour and I started off 2 days a week, then it became 1 day off a week, then it ended up working every day either before or after my college classes. I asked for a raise and was told I wouldn’t get it until my shop stopped getting complaints during my shifts but most of the complaints were about the long line because this shop was a BUSY shop because they only had 3 -4 employees during meal times. That’s just part of what I’ve endured in this place and I feel very unfairly treated by the place and then to be fired for a simple but stupid mistake angered me but it was actually the most liberating feeling I’ve had I’ve ever been afraid was debilitating and I would cry every day. Now I have a job as a crew member and I make $15/hour. Moral of the story: PAY EMPLOYEES FOR WHAT THEY HAVE TO DO, NOT JUST FOR WHAT YOU CAN DO FOR THEM IN WORKING SUBSTANCES. #wendysoflasvegas #manager #trauma ♬ Original sound – Rayshawn Session
“I have no idea where they went. They literally disappeared and didn’t say a word to anyone. Just go,” she says.
Rayshawn adds that she learned from another worker that the other crew members left because they didn’t want to stay to help clean up.
“I don’t know what’s expected of me at this point trying to run an entire busy shift because right now it’s still a round-the-clock job with only one crew member who can’t do anything but fries,” she concludes. “…This is frustrating.”
In the caption, Rayshawn added more context to her work situation, explaining that general managers never lasted more than two or three months and she was blamed for cash flow issues during the time they used temporary shift managers.
When she first started working at Las Vegas Wendy’s, Rayshawn took two days off a week, then one day off, and then she worked every day while also taking college classes.
Despite all the turmoil, Rayshawn was only making $13 an hour and was denied a raise until her shop received fewer complaints — although the complaints had to do with the shop being understaffed during peak hours.
“That’s just part of what I’ve endured in this place and I feel very unfairly treated by the place and then to be fired for a simple but stupid mistake made me angry but it was actually the most liberating feeling ever had. My anxiety was debilitating and I cried every day,” says Rayshawn.
In a follow-up video, Rayshawn explains that the reason she didn’t quit her job and quit was because she relied on her paycheck to pay off credit card debt, rent, and bills.
“The moral of the story is PAY EMPLOYEES FOR WHAT THEY HAVE TO DO, NOT JUST FOR WHAT THEY CAN DO THEIR WORK AT WORK,” Rayshawn said.
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*Initial publication: March 2, 2023 2:34 pm CST
Stacy Fernández is a freelance writer, project manager and communications specialist. She has worked for The Texas Tribune, The Dallas Morning News and Social Social for The Education Trust New York. Her favorite hobby is finding hidden gems in thrift stores, she loves good audio books and is a chocolate enthusiast.
https://www.dailydot.com/irl/wendys-manager-poor-working-conditions/ Wendy’s worker talks about poor working conditions