USPS employee shares PSA for people blocking their mailboxes

A public announcement by the United States Postal Service’s mail driver to those who allow cars to be parked in front of their mailboxes has drawn a mixed reaction on TikTok.

In her video, which has been viewed more than 300,000 times as of Saturday, USPS driver Lacey (@punkinsmiff) explains to viewers that her assembled mailboxes must be unlocked to receive her deliveries.

She begins by informing viewers about the type of mailbox they might have and why it’s important in the context of their deliveries.

“Hey TikTok, a lot of people here think they know everything there is to know about everything that’s going on at the Post Office,” Lacey says in the video. “So if you have a box that looks like this and it’s hung like this, it means it’s a mounted box. My route is mounted, which means I don’t have to get out and walk, OK. I drive from box to box to deliver the mail.”

She says a customer who was unaware of this policy scolded her recently for not being able to access the mailbox to make a delivery.

“I was called a lazy bitch by one of my clients today for skipping her house because a car blocked her mailbox,” she says. “Your mailbox must not be blocked by anything. If you have something blocking your box, we don’t have to deliver it. That’s the politics. We do not have to. We’re not lazy, but if we can’t reach your mailbox, we can’t get your mail to you. Help us to help you, thanks.”

@punkinsmiff #usps #mailladylife #mailmanproblems #mailladyproblems #BeTheReasonVisa #lazybiyatch #mailladychronicles #locgang🤙🏽 #workingmom #locgoddess👑 #blacktiktok #customertips ♬ Original soundtrack – Lacey

Several viewers felt that they were entitled to their mail delivery regardless of whether their mailbox is blocked, especially if it’s out of their control.

“What about the times when they were working on the main road and decided to take our access road with equipment?” wrote one commenter. “I can’t control that.”

“Then they need to change the policy because we need our mail,” wrote another commenter.

“What if strangers just park in front of our house?” said one viewer. “Public road we can’t control? What can we do against it?”

Others were quick to support Lacey in her role as a mail carrier, pointing out that the policy has been in place for a long time.

“The people commenting that she should get out or do better should do this job and see if they do it,” wrote one commenter.

“People get mad at you for not going the extra mile, but how hard is it for them not to block their voicemail?” said another.

“Sorry, but it’s always been like this,” said one user. “You never lock the mailbox.”

The Daily Dot emailed the USPS for comment on the video, as well as contacted Lacey for comment on the video as other methods of communication were unavailable.


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*Initial publication: November 26, 2022 1:34 pm CST

Brooke Sjoberg

Brooke Sjoberg is a freelance writer for the Daily Dot. She received her bachelor’s degree in journalism from the University of Texas at Austin in 2020.

Brooke Sjoberg USPS employee shares PSA for people blocking their mailboxes

Jaclyn Diaz

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