A Taylor Swift fan sees red after she says the United States Postal Service (USPS) refused to pay after delivering her some fan memorabilia that were destroyed in transit .
In the video, Kayla Christine (@kaylachristinee), unboxes an autographed Taylor Swift album. Instead of revealing a pristine collector’s item she paid for, she was left with the frame all bent up.
The items that are said to be placed inside the frame piece are scattered throughout the box. The package itself is also defeated.
“When the post office destroys your signed Taylor Swift album for which you paid $500 and refuses to give you a refund even though you already have insurance,” she writes in the text overlay of the video, which now has 2 million views.
Questions and support filled her comments section. She even responded to some of the comments with other videos on her site.
“Hopefully this gets resolved… but since it all came to light… you should let us know if the CD actually plays,” wrote one person.
In the video response, Christine shows the front of the album being scratched but says it won’t play anyway because the album was included as a collector’s item and has adhesive on the back (which is supposed to hold the pieces together and the CD inside the frame).
“So no it won’t play,” she explained.
In another video, she explains what she did in hopes of getting a refund from USPS.
“It’s been about two or three months since I filed a complaint about it,” she said. “They didn’t send me any paperwork stating why they didn’t pay me back.”
“Honestly, I just decided to do it again,” she continued. “Spend more money on that.”
Taylor Nation They also seem to have an eye on the story. Many people have tagged the celebrity in the comments asking her to help this fan.
One wrote: “Taylor Swift got this girl another one,” wrote another.
The Daily Dot has reached out to Christine via her comments section and to the USPS via email.
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* First published: January 3, 2022, 7:35 a.m. CST
Elizabeth Rose began her career chasing celebrities throughout New York City. Now, she gets insider news about TikTok stars and trends. She graduated from Columbia School of Journalism and her work has appeared in ETonline, New York Daily News and InTouch Magazine.
https://www.dailydot.com/irl/signed-taylor-swift-album-damaged-usps-tiktok/ TikToker says USPS refused to pay her for damaging Taylor Swift’s album