A TikToker went viral after she shared an experience at Walmart where she was being charged more than the list price for items at the checkout.
“Guys, Walmart is scamming people, so listen up,” begins TikToker Brenna (@brennasbakery). She says she went to Walmart to buy Wilton chocolate for a cake. Both online and in the aisle, the list price was $2.62, she says. However, when she checked out, the chocolate was $4 a pack.
Brenna brought this to the attention of the cashier and they adjusted the price of the chocolate – but this wasn’t the only item to be called at a higher price than the online and aisle listings. Another five items rang at increased prices, she says.
The creator then claims that Walmart is intentionally scamming people by charging more at the checkout.
“I understand that inflation drives up a lot of prices,” she says, “but if the price is pointing to something online as well, you can buy it online for that price, and it’s that price going on, they’re cheating you.” They intentionally raise the prices because most people won’t check that when they check out.
Brenna then warns viewers to double-check their prices while checking out at Walmart.
“They’re raising their prices and that’s not consistent with inflation,” she concludes. “They rip you off. I don’t know why this isn’t a lawsuit yet.”
@brennasbakery Someone tell me how this makes sense because I can’t make it make sense
Since its release on July 29, the video has been viewed over 285,000 times. Several viewers shared similar experiences in the comments.
“It goes on!!! I’ve noticed it on several receipts,” shared one user.
“This has happened to every item in my cart when I go to Walmart,” wrote a second, “but it is Walmart’s policy that the price match the online price, target price, or price listed on the shelf.”
“That happened to me! The only reason I knew was because I checked the app!!” said a third.
“Yes it happened to me, I was buying groceries and they charged me $150 for an item that they fixed,” commented a fourth.
Several users reminded Walmart shoppers to be kind to staff when requesting a price review, as they have no control over pricing.
“Hello friends!! You should definitely bring up the price adjustment but please remember to be kind to the staff, they are people like us,” commented one.
“Hey Walmart who works here make sure you let people know not to get mad at the actual workers there in the store please we have no control over the price,” agreed another.
Other alleged employees defended Walmart, saying there was another reason for the problem.
“I don’t think it ‘rips off’ people, they just don’t correct the modules. We get just as mad when the people before us never finish their jobs,” reasoned one person.
“I make mods at Walmart and they’re supposed to be done when prices or new items are added, it’s supposed to happen when they change the mods,” agreed a second.
Regardless of the reason, some viewers stated that mislabeled prices were the reason they stopped shopping at Walmart.
“Yeah, this happened to me last month, never went back,” said one user.
“It’s one of the reasons I don’t shop at Walmart,” said another.
The Daily Dot reached out to Bren for comment via TikTok comment and Walmart via the website contact form.
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*Initial publication: August 7, 2022 at 2:58 pm CDT
Melody Heald is a culture writer. Her work can be found in Glitter Magazine, BUST Magazine and more.
https://www.dailydot.com/irl/walmart-charging-more-checkout/ TikToker claims Walmart charges more for items at checkout