Since its debut in the 1980s, baked potato has always been one of Wendy’s healthy additions – and so are the popular ones, nearly overshadowing the company’s famous fresh fries (via Fox News). While the baked potato looks healthy on its own, customers can customize their taste with anything from bacon, sour cream and chives or chili and cheese, which can be very tasty. can detract a bit from the “healthy choices” aspect. It’s this customization option that some Wendy employees use Reddit fuming, assuming elderly customers don’t know what “charged” means.
While there are a number of options regarding what you can top your potatoes with, what employees often care about is the seeming customer belief that a baked potato is pre-loaded. to a specific way to prepare a potato, rather than just a confusing term. “I often tell them we don’t have potatoes on the menu. They can get bacon and cheese or chili cheese potatoes,” added user Jevey266, “If they still want to argue, I’m fine. just add bacon and cheese..”
“I just say ‘So that’s a bacon and cheese potato’ and they always sound uhhh yeah,” another user said, with feedback comments agreeing that it would be easier if customers just say specifically what they want.
While some commenters acknowledged their fatigue dealing with these types of customers, user ItsAndy294 simply said that he used to throw anything he could find on a potato. and in his words, “nobody complained.”
https://www.mashed.com/706297/this-baked-potato-order-is-a-red-flag-for-wendys-employees/ This baked potato order is a red flag for Wendy’s employees