Subway employee mocks customers who get more than 3 sauces

Subway has become synonymous with allowing guests to walk into any of their locations and customize the exact sandwich they want with the chain’s available bread, protein, topping and sauce options. However, in the summer of 2022, the brand’s North American president announced that a decision had been made to simplify the menu because “50% of customers always build the same sandwich.”

It seems that some of these builds could overwhelm the workers of the popular sub-chain. A TikToker named Diamond (@diamondxxl) went viral after calling a customer who ordered a sandwich and slathered it with several types of sauce and said the end result didn’t look right.

@diamondxxl ♬ Original sound – Yummymango

Diamond writes in a text overlay in the video, “If the customer wants more than 3 sauces…”

The Daily Dot has contacted Subway via email and Diamond via TikTok comment for more information.

Other TikTokers who saw Diamond’s post began sharing some of their own bizarre complaints about customer orders.

User @slut4candy wrote: “Me when I need to make a no cheese pizza.” Another wrote: “If a customer got all the sauces I was safe and they certainly were.”

There were others claiming to be employees who recommended a different technique when it came to putting a rainbow of sauces on a customer’s sandwich.

“You can take the sauces lighter and still have everyone else there,” advised one.

Some people mentioned the structural problems that would arise when putting so many sauces on a sandwich at once.

“I can’t imagine it collapsing and the sauce squirting out,” said one user.

A 2019 Reddit thread revealed some of the grossest sandwiches employees at the chain said they were forced to make.

One Redditor said his sister, who hails from rural Tasmania, walked onto a tube for the first time and ordered the following: “Seafood meatballs + tuna and teriyaki chicken; only with paprika and pickle.”

“I wasn’t in phase…until she asked for tomato sauce,” he wrote.

Another user said one person made their own caramelized tuna, writing: “A guy in front of me in line ordered a tuna sandwich and then pulled out a ziplock bag of corn sugar. He asked if they would sprinkle all the tuna with sugar before toasting the sandwich. They did it, but I can’t imagine I would go for caramelized tuna.”

Another Redditor who said he worked at Firehouse Subs recalled a client who asked for their bread to be steamed rather than toasted. And they steamed it four times until it became a moist, yeasty mess that the customer loved.

“I never want to do this sub again,” said the user.


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*Initial publication: January 21, 2023 11:27 am CST

Jack Alban

Jack Alban is a freelance journalist for the Daily Dot, covering trending human interest/social media stories and real people’s reactions to them. He always tries to incorporate evidence-based studies, current events, and relevant facts to those stories to create your not-so-average viral post.

Jack Alban Subway employee mocks customers who get more than 3 sauces

Jaclyn Diaz

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