SpiceJet faces ransomware attack, passengers stuck at airport due to late morning departures

Hundreds of SpiceJet airlines passengers were stuck at various airports due to a ransomware attack that impacted morning departures on Wednesday.

A SpiceJet spokesman confirmed the development, saying a ransomware attack Tuesday night slowed the departure of flights this morning.

“Certain SpiceJet systems were subject to an attempted ransomware attack last night that impacted and slowed down morning departures today. Our IT team has contained and rectified the situation and flights are now operating normally,” SpiceJet tweeted after receiving numerous inquiries about the flight delay.

When passengers stuck at airports raised concerns about the delay, ground staff told them “the server was down.” One of the passengers, Renu Tilwani, tweeted that a flight to Bangalore that was due to depart at 9.30am is now scheduled to depart at 1.30pm. However, officials do not provide details about the technical error and state that they cannot follow developments.

Passengers are questioning SpiceJet on Twitter about their claims of resuming normal operations.

Back in 2020, SpiceJet was reportedly affected by a security breach that exposed private data of more than 1.2 million passengers, including flight information. The information is said to have been found in an unencrypted database file after a security researcher brute-forced the password into a SpiceJet system.

As reported by TechCrunch, the breach was committed by a security researcher who is not named in the publication as he likely violated US computer hacking laws. The report goes on to claim the researcher gained access to one of SpiceJet’s systems by brutally forcing what it called an “easily guessed password.” The system contained an unencrypted backup file with private data of over 1.2 million passengers (as of last month), including monthly details such as name, phone number, email address, date of birth and flight information. SpiceJet faces ransomware attack, passengers stuck at airport due to late morning departures

Ryan Sederquist

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