Snapchat launches its own AI chatbot powered by ChatGPT

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Snapchat has warned that, like any AI chatcot, My AI is prone to hallucinations and can be tricked into saying just about anything (Image: Getty Images)

Snapchat is the latest tech company to harness the power of artificial intelligence (AI) with a ChatGPT-based chatbot called My AI.

On Monday, the social media platform launched a new chatbot feature running the latest version of OpenAI’s GPT technology, customized for Snapchat.

However, My AI is only available as an experimental feature for Snapchat+ subscribers and is rolling out this week.

“My AI can recommend birthday gift ideas for your BFF, plan a long weekend hiking trip, suggest a dinner recipe, or even write a haiku about cheese for your cheddar-obsessed friend,” Snapchat said.

You can also give your AI a name and customize the background image for your chat.

What is an AI hallucination?

Hallucination is when an AI gives confident answers that don’t match their training data.

When this happens, AI systems can create something that looks very convincing but has no basis in the real world.

Snapchat warned that My AI, like any AI chatbot, is prone to hallucinations and can be tricked into saying just about anything.

The company warned users about the “many shortcomings” of AI and even apologized in advance.

Users were also asked not to “share any secrets with My AI” as all their conversations can be saved and “can be reviewed to improve the product experience”.

“Although My AI is designed to avoid biased, false, harmful or misleading information, errors can occur.”

To provide feedback on the chatbot’s problematic responses, users can press and hold any message.

Also this week, Facebook owner Meta announced that he is experimenting with AI-powered chat on WhatsApp and Messenger.

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Justin Scaccy

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