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Shocking video shows overcrowded emergency rooms leaving patients waiting over 7 hours to see a doctor

A SHOCKING video has emerged of an NHS waiting room – patients have to wait over seven hours to see a doctor.

Health Minister Sajid Javid has already warned that the service needs to be updated.

In the video, a nurse comes out and addresses everyone in the waiting room

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In the video, a nurse comes out and addresses everyone in the waiting roomCredit: Twitter/Sittongary
Patients and relatives are seen inside the hospital while the nurse informs everyone waiting that they will be staying there for a while

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Patients and relatives are seen inside the hospital while the nurse informs everyone waiting that they will be staying there for a whileCredit: Twitter/Sittongary

He branded it a “blockbuster system in the age of Netflix”.

Now new footage has emerged showing the full extent of hospitals struggling to keep up with demand.

The clip was filmed at the Princess Alexandra Hospital Trust in Essex around 4pm on Monday.

Many patients are sitting around talking when a nurse comes out to speak to them.

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She says: “We currently have 170 patients in the department, so quite a lot.

“At the moment there are 90 patients waiting to be examined. Our current wait time for a doctor is seven and a half hours.

“I’m guessing when I go home at 8 in the morning some of you will still be here waiting for a doctor – because the wait will be up to 13 hours.”

The nurse then goes on to explain that there are no beds at the foundation, but they are trying to make some space.

She added that people who are admitted may need to stay in the emergency room overnight.

“We will make you comfortable, we will do our best and we will take care of you.

“But please don’t expect to go straight to a ward as you may not be.”

For those feeling particularly uncomfortable in the waiting room, she urged them to let the front desk staff know, who would then get back to the medics.

She then asked the patients’ families to leave as space was running out in the area and the hospital was still trying to maintain social distancing wherever possible.

The shocking video, first published on Twitter comes after Javid noted major changes needed across the NHS.

Javid said the video was “not what anyone wanted to see” after the clip was played to him.

Speaking to BBC Breakfast earlier this week, he said: “Due to the impact of Covid… we already know from our NHS estimates, we think around 11 to 13 million people have stayed away from the NHS because of the pandemic.

“A lot of these people are coming forward, a lot of them to A&E, and we’re seeing a very high demand.

“This is a real challenge for the NHS across the system.

“What we’re doing about it is investing record amounts, including in ambulance trusts, the 111 call service, which now has more call handlers than ever. We provided an additional emergency £400m to A&E facilities across the country just last year.

“So I think the NHS is doing everything it can do.

“Wait times are improving, but it’s not what anyone wants to see, that kind of wait time.”

A report by former army chief General Sir Gordon Messenger called for the biggest restructuring of leadership in decades.

The former Marine said pay increases are necessary to attract the best managers, expedite care and save money in the long run.

He warned of a “lack of consistency” in the standards with “institutional inadequacy” in human resources development.

He also said family doctors should be sent to management courses.

Sir Gordon found a culture of blame and bullying in parts of the service.

He added, “A well-managed, motivated, valued, collaborative, inclusive and resilient workforce is key to better patient and public health outcomes.”

Mr Javid, determined to raise taxes is not a waste, said: “Culture and leadership can mean the difference between life and death.”

Stephanie Lawton, Chief Operating Officer of the NHS Trust at Princess Alexandra Hospital, said: “We are currently experiencing extremely high demand for our emergency services and have seen a significant increase in attendance in our Emergency Department.

“Our teams are working hard to assess and treat patients as quickly and effectively as possible to reduce delays and are prioritizing those who have the greatest clinical need.

“The public can help us ease the pressure by using the NHS 111 service for non-urgent medical advice. Please continue to call 999 as usual or visit the Emergency Department for urgent and life-threatening emergencies.”

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https://www.the-sun.com/health/5517485/shocking-video-patients-forced-wait-hours-see-doctor/ Shocking video shows overcrowded emergency rooms leaving patients waiting over 7 hours to see a doctor

Sarah Y. Kim

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