Server calls rude American customers who didn’t tip her

It seems like foodservice workers just can’t take a break, as evidenced by TikToker Lucy (@lucy.holz), who shared in a viral video about her experience of serving rude American customers who didn’t even tip.

Lucy, who works as a waitress at a winery, shares her experience serving a group of American tourists who were on a wine tour. She claims the group was “abrasive” and constantly checking their service, even as she was serving them.

For example, she says, when the group brought out some chickens for Lucy, she said they also ordered some burgers.

“Well, I can’t actually carry five plates at once, so if you stick with me for 30 seconds, I’ll go and grab the other main courses,” Lucy replies to the camera, also noting that she didn’t actually tell the Americans and kept her composure.

This happened again when the group informed Lucy that they were waiting for dessert while she was in the process of clearing away her appetizers. She also claims that when she asked them if they wanted tea or coffee for dessert, they didn’t know enough about Australian coffee or tea culture to know more than that they had a “black coffee” and a “black tea.” ” wanted to .”

Lucy ends the video with the most egregious offense committed by the rude American customers – they didn’t tip her.

“They harassed me like I was an American waitress, but I didn’t even benefit from it,” she says, referring to the strong tipping culture in the American restaurant industry.

@lucy.holz Oh American #fyp #waitress #american #australian ♬ Original sound – Lucy

The video has racked up 495,000 views as of Friday, and viewers in the comments section are letting TikToker know their feelings about the clients she’s dealt with.

One person said of their own experience of rude customers: “I used to work in a place with a lot of American tourists and every single one of them was like that. However, some of them did tip.”

Some felt that the Americans weren’t trying to be rude, but that they just weren’t used to their Australian server’s more relaxed style of service.

“The style of food, drink and hospitality here comes as a shock to them. High quality but pricey,” said one user, before cheekily adding, “+ their coffee is sweet and weak.”

Another user seemed to agree with the explanation that Americans weren’t trying to be rude by not leaving a tip. They said, “The difference here in OZ is that we don’t have to be over the top with the service because we get paid very well.”

This person is right because the US Department of Labor states that the federal minimum wage is $7.25 per hour, while the mandatory national minimum wage in Australia is $21.38 (AUD) per hour, which is approximately $13.27 in equivalent to US dollars.

Even some Americans agreed that the problem stemmed from a difference in restaurant culture. One person said: “As an American, all I can say is that our eating style is so rushed here that we’ve been conditioned to rush too. No excuses in other places.”

Another said rude behavior and a lack of tips aren’t unique to traveling Americans.

“I don’t think people realize that the Karens of America do that in the US,” they wrote. “They’re like that.”

The Daily Dot contacted Lucy via email.


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*Initial Release: Oct 14, 2022 4:53pm CDT

Natasha Dubash

Natasha Dubash is a freelance writer and editor based in Los Angeles. She loves covering entertainment, television and pop culture.

Natasha Dubash Server calls rude American customers who didn’t tip her

Jaclyn Diaz

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