Restaurant guest demands to sit outside during thunderstorms

While it’s not uncommon for people to literally shoot themselves in the foot, it’s usually less common to blame someone else for holding the gun when they do.

TikToker @doodlegirl prompted another user on the platform to share a story about the aforementioned phenomenon when she asked the question, “What’s the most ridiculous thing you’ve ever had to explain to someone in customer service?”

Not surprisingly, there were a number of people who were more than willing to share their problems with customers who made unreasonable demands with equally unreasonable expectations. One of them, a TikToker named Kerry (@ascending_arrow), shared the story of a customer who was dying to eat outdoors. In the middle of a thunderstorm.

Kerry acts out the interaction in sketch form, playing both the roles of host and customer. In the sketch, he greets a guest at the restaurant and asks if he has a reservation. The customer allegedly makes a reservation in the terrace area of ​​the restaurant.

“Yes, I see that in the notes, but it’s storming outside right now,” Kerry said in replying to the customer.

“Well, I want to sit on the terrace, that’s why I reserved the terrace. Are you stupid?” The TikToker claims the customer replied.

At this point in the video, a text overlay appears that reads, “Don’t be sarcastic.” The TikToker remains the host, unsure how to respond to the customer’s question.

“This is absolutely ridiculous. I need to speak to a manager. Now”, the customer is said to have demanded. Kerry says, as luck would have it, he was the duty manager. Once again, the customer was adamant about being seated on the patio, Kerry says. He is said to be committed.

A text overlay in the clip then reads “2 minutes later” while Kerry reenacts the customer’s angry reaction to discovering the storm had brought rain.

“It’s raining,” the customer tells him.

Kerry ends the video and replies, “Yes. It is.”

@ascending_arrow #stitch with @doodlegirll #customerservice #fyp #faithinhumanitygone #restaurant ♬ Original sound – Kerry

The Daily Dot reached out to Kerry via TikTok comment for more information on his encounter with the client.

According to Spice Works, 60% of employees quit their jobs after being forced to deal with “toxic customers.” While many companies have managed to recover from the COVID-19 pandemic’s labor shortages, there are still some sectors that are urgently looking for employees to fill vacancies, namely food service and hospitality.

TikTokers who saw Kerry’s post shared some of the “ridiculous” things they’ve had to explain to people in a customer service environment.

A user named Jen wrote: “I worked at Chevy’s in the mid 90’s. We had outdoor seating. How many times did I have to explain WEATHER to grown-ups as a teenager!”

Another, posting under the @Lil_mnstr_L handle, wrote, “I had to explain the difference between sugar free and no added sugar.”

It seemed that customer weather issues were fairly common. User Tessa McFerrin wrote, “I was hosting and it was raining out of nowhere and people were coming in and this guy was like you need a better system if that’s happening.”


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*Initial publication: December 23, 2022 13:38 CST

Jack Alban

Jack Alban is a freelance journalist for the Daily Dot, covering trending human interest/social media stories and real people’s reactions to them. He always tries to incorporate evidence-based studies, current events, and relevant facts to those stories to create your not-so-average viral post.

Jack Alban Restaurant guest demands to sit outside during thunderstorms

Jaclyn Diaz

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