Princess Cruises and Holland America Line, sister manufacturers owned by Carnival Company, each prolonged their “pause” in cruise operations—leading to cancellation of many voyages.
They cited their ongoing planning and improvement required to satisfy the U.S. Facilities for Illness Management‘s “Framework for Conditional Crusing Order,” in addition to present journey uncertainties.
Princess prolonged its pause of cruising via Might 14, 2021. This consists of Caribbean cruises, California coastal voyages and early season Alaska and Europe cruises.
“We admire the persistence from our loyal company and journey advisors as we work to meet the well being and security necessities for our return to service,” stated Jan Swartz, president of Princess Cruises, in a press assertion. “We proceed to organize our ships for our return to service and we’re desperate to see our company again onboard to create summertime recollections.”
Company at the moment booked on these cancelled voyages may have the choice to obtain a refundable Future Cruise Credit score (FCC) equal to 100% of the cruise fare paid plus a further non-refundable bonus FCC equal to 25 p.c of the cruise fare paid. To obtain the FCC, no motion is required by the visitor or their journey advisor. The FCCs can be utilized on any cruises booked by Might 1, 2022 that sail by December 31, 2022.
Alternatively, company can request a full refund for all monies paid on their reserving via this online form. Requests should be acquired by February 15, 2021 or company might be registered for the Future Cruise Credit score possibility.
Princess stated it should defend journey advisor fee on bookings for cancelled cruises that have been paid in full as the road acknowledges “the vital position they play within the cruise line’s enterprise and success.”
Probably the most present data and directions for booked company affected by these cancellations, and extra data on FCCs and refunds, will be discovered on-line at Information on Impacted & Cancelled Cruises.
Holland America Replace
Sister model, Holland America Line, prolonged its pause of cruise operations for all departures via a minimum of April 30, 2021 and a few past that date. Impacted are voyages for Alaska, the Mexican Riviera, Pacific Coast, Caribbean, Mediterranean and Canada/New England voyages.
Among the many cancellations? All Alaska cruises have been cancelled via mid-Might. Amongst these are Koningsdam‘s deliberate voyages roundtrip from Vancouver, B.C. and Nieuw Amsterdam‘s and Noordam‘s cruises, both roundtrip from Vancouver or between Vancouver and Whittier, AK.
Holland America’s extension of its cruise “pause” will cancel many extra 2021 departures together with some for Noordam, proven above. // Photograph by Susan J. Younger
Some Alaska voyages have been additionally cancelled via early June together with Zuiderdam‘s roundtrip departures from Vancouver, in addition to Eurodam‘s and Oosterdam‘s voyages from Seattle.
Additionally cancelled have been any Land+Sea Journeys related with these canceled Alaska sailings.
As well as, Holland America Line has cancelled Mediterranean cruises via early June; these embody Volendam‘s cruises between Venice and Civitavecchia (Rome), Italy, and Westerdam‘s voyages roundtrip from Venice or between Venice and Piraeus (Athens), Greece. Lastly, Canada/New England cruises on Zaandam between Boston, MA, and Montreal, Quebec, Canada, have been cancelled via August.
Company and their journey advisors are being notified of the cancellations and choices for FCCs and rebooking. Cruises impacted will mechanically be canceled, and no motion is required when company go for a Future Cruise Credit score.
Shoppers who’ve paid in full will obtain 125 p.c FCC of the bottom cruise fare paid. These with bookings not paid in full will obtain an FCC of double the quantity of their deposit. The minimal FCC is $100 and the utmost might be an quantity as much as the bottom cruise fare paid. FCCs are legitimate for 12 months from the date of situation and could also be used to e-book sailings departing via Dec. 31, 2022.
Non-cruise fare purchases—corresponding to shore excursions, presents, eating and spa—is not going to be transferred to a brand new reserving and might be refunded to the unique type of fee. Different funds, corresponding to air fare paid to Holland America Line, could also be transferred to a brand new reserving or will mechanically be refunded through the strategy of fee used to buy the providers.
Alternatively, company preferring a 100% refund can go to Holland America’s Cancellation Preferences Form to point their desire no later than February 15, 2021.
Holland America stated the above choices usually are not relevant to company booked on a constitution crusing. Different reserving and cancellation situations and insurance policies might apply if the cruise was not booked via Holland America Line.
Each traces had beforehand paused operations via March 31, 2021.