Motorcyclists with 60 years driving ban for three years by DVLA

Enthusiastic 60-year-old biker wrongly banned from motorcycling for three years (Photo: Paul Olsen)

Paul Olsen said the DVLA dropped the ball over his license (Image: Paul Olsen)

A grandfather and avid biker was unfairly denied a driver’s license for more than three years.

Paul Olsen, a graphic designer who has worked in the film industry for decades, has been riding motorcycles for six decades.

For the last half century he has owned Triumph Bonneville, Yamaha, Triton and Kawasaki motorcycles.

However, when he tried to insure a new motorcycle in 2018, he was told he didn’t have the right driver’s license.

Paul, who worked on the original Star Trek: The Motion Picture and also created the film titles for The Abyss, Terminator 2 and Die Hard, said: “I had the surprise of my life when they said I didn’t have the right to drive on my Driver’s license.

“I got a UK driving license and a motorcycle license when I moved here from San Francisco in 1969.

“In the early 1970s I was reissued a lifetime license. But somewhere along the way, the DVLA must have dropped the ball.

Enthusiastic 60-year-old biker wrongly banned from motorcycling for three years (Photo: Paul Olsen)

Paul Olsen was denied his motorcycle license due to a DVLA error (Image: Paul Olsen)

“That was before everything went digital, so I didn’t know my entitlement was no longer on the driver’s license.”

After unsuccessfully complaining to the DVLA, Paul took the matter to the Independent Complaints Assessor (ICA), who said the outcome of his case was “perverse and unfair”.

But they couldn’t recommend the DVLA to give him a new entitlement because they followed the procedure.

Following her verdict, Paul, who lives in Surrey, took his case to the Ombudsman for Parliament and the Health Service (PHSO).

Enthusiastic 60-year-old biker wrongly banned from motorcycling for three years (Photo: Paul Olsen)

After taking his case to the ICA, they overturned his ban and awarded him compensation (Image: Paul Olsen)

The organization ordered the DVLA to apologize, reimburse the £70 it cost Paul to have his insurance canceled and pay him £1,000 in compensation.

It also asked the DVLA to reinstate his eligibility to operate a motorcycle at its discretion.

The DVLA complied with all these measures.

Paul currently owns three classic bikes: a Kawasaki W650 called Izzy, a Triumph Bonneville called Lizzy, a Triumph Sprint called Roxy and a Vespa scooter called Doodles.

Enthusiastic 60-year-old biker wrongly banned from motorcycling for three years (Photo: Paul Olsen)

Paul was awarded £1,000 in compensation and his license was restored by the DVLA following a ruling by the Ombudsman (Image: Paul Olsen)

“PHSO and ICA have been great,” he said. “My clerk at PHSO was great and a real old school gentleman who was a quiet, hard-headed terrier.

“I’m happy with the result because I was so fed up with the DVLA being unreasonable.

“Motorcycling is the mechanical equivalent of riding a horse; you are alone out there in nature. It’s just you and your mechanical steed – and like Billy Joel, she’s always a woman. I love my beautiful girls.

“I live in a beautiful part of the world and I just go out for two or three hours. It’s the simplicity itself, a very personal experience.”

Ombudsman Rob Behrens said: “It was clear to us and to the ICA that a mistake had been made. When this happens, organizations should acknowledge what went wrong and take action to correct it.

“Unfortunately, the DVLA did not do this and was inflexible in handling Mr Olsen’s complaint.

“I am delighted that we were able to solve Mr. Olsen’s case and regain his motorcycle license so he can pursue his passion for cycling.”

Get in touch with our news team by emailing us at webnews@metro.co.uk.

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https://metro.co.uk/2023/01/03/motorcyclist-of-60-years-banned-from-riding-for-three-years-by-dvla-18033524/ Motorcyclists with 60 years driving ban for three years by DVLA

Justin Scacco

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