Microsoft Says It Will Fix Xbox Series X Controller Disconnect Problem


Whereas the launch of the next-gen consoles late final 12 months appears to have gone comparatively easily for most folk, it will seem that there are some points with the wi-fi Xbox controllers and connecting and disconnecting with the Xbox Collection X. Even stranger: it will appear that that is extra prevalent in sure video video games like Murderer’s Creed Valhalla. In response to a brand new assertion, nevertheless, Microsoft is conscious of the difficulty and intends to repair it “in a future replace.”

The total official record of identified points with the Xbox Collection X|S is pretty prolonged, however seems to be up to date frequently. One of many identified points is that some gamers are discovering the wi-fi controllers unable to connect with a console after they’re powered on, and whereas there is no particular ETA for a repair, Microsoft recommends mainly simply powering the console off after which again on. Moreover, gamers can be sure that they’ve the most recent firmware put in.

This is Microsoft’s full assertion on the matter, supplied by an organization spokesperson to The Verge:

“At Microsoft, we put all of our merchandise by rigorous high quality assurance testing and are dedicated to offering clients with an unparalleled gaming expertise. We’re conscious some gamers could also be experiencing disconnects with their new Xbox Wi-fi Controllers and our groups are actively engaged on an answer to be included in a future replace. For the perfect expertise, we encourage clients to replace to the most recent controller firmware by following the steps posted right here or visiting for help.”

As for the consoles themselves, the Xbox Collection X and Xbox Collection S are each now out there for $499 and $299, respectively, if you’ll find them in inventory.

Associated Discussion board: Xbox Forum


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