McDonald’s customer says workers forgot to put patty on burger

One TikToker expressed dismay that a McDonald’s order failed – she says she ordered a cheeseburger with extra pickles, only to find everything was there except for the all-important meat patty.

The video is courtesy of TikToker Isabel (@isabeljmcm), whose bio states that she lives in Calgary. In the video, she reveals that she ordered a cheeseburger with extra pickles, which at first glance looks like it should, with visible cheese peeking out from the edges of the bun.


Not a happy girl

♬ Original sound – Isabel

She then peels back the top bun, revealing pickles and a slice of cheese. But when she peels the cheese, only the bottom bun is visible. Then, with understandable aggravation, she exclaims, “Where the hell is the burger?”

The caption, “Not a happy gal,” made her dissatisfaction clear.

Commenters had concerns about the incomplete order.

First there were compliments for the bun, which was well deserved but could also have been a bit sarcastic given the lack of meat.

“That bun looks like it went for an Ivy League college or something,” noted one commenter.

Another asked, “What’s the bun’s skincare routine?”

Others then expressed some surprise at how the burger looked together without the patty.

“The fact that I didn’t even realize there wasn’t a burger,” said one, adding some laughing emojis.

“You can only have one or the other in this economy,” joked another.

While it was clearly an accident, one experienced commenter wasn’t entirely surprised that it happened.

“I work at McDonald’s and I made myself a cheeseburger with just ketchup and forgot the meat,” one person recalled. “But be careful, it doesn’t taste so bad without it.”

The Daily Dot has contacted the creator via Instagram message and McDonald’s has emailed the company’s media department.


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*Initial publication: January 29, 2023 at 8:35 am CST

Phil West

Phil West is a veteran professional writer and editor and the author of two books on soccer, The United States of Soccer and I Believe That We Will Win, both from The Overlook Press. His work has most recently appeared in The Striker, where he serves as Editor-in-Chief,, Next City and Texas Highways. He lives in Austin and is also an instructor in the Writing Program at the University of Texas at San Antonio.

Phil West McDonald’s customer says workers forgot to put patty on burger

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