Man says Airbnb host listed his rented apartment and cheated on him

A user on TikTok has gone viral after sharing his story about losing $1000 on an Airbnb rental.

In a video with over 209,000 views, user Austin (@_austin_wallace_) documents his experience upon arriving at the apartment only to find that it is currently occupied. When the renter is called to explain the situation, he denies knowing what’s going on, despite having extensive contact with Austin prior to his arrival.

Austin had paid $1,000 to stay in the apartment for a month.

@_austin_wallace_ I’m not mad just disappointed Nina #nyc #airbnb ♬ Original sound – Austin Wallace

According to Nina, the leasing agent seen in the video, such troubles were afoot in the apartment. Accordingly, the tenant’s lease should be terminated soon after the events in the video.

“You’ve been doing this for a long time. You will be locked out from Monday,” says Nina about the tenants. “How does Airbnbing work for something you rent? And you have a credit in your account. You don’t even pay and she wants to act like she’s blind, like she doesn’t know what’s going on.”

As of May this year, the city has more Airbnbs than available rentals, according to Curbed. While it’s difficult to count the number of scam listings on the site (according to VICE, scams can vary widely, from outside payment scams to nonexistent apartments), New York Attorney General Letitia James said in May warned of the scams, and advises people to be cautious and look out for red flags before booking a rental in the city.

In the comments, some users shared their own Airbnb scam stories.

“A stranger rented MY apt and AirBNB refused to remove the listing or do anything,” one user wrote. “The poor kid who paid was stressed.”

“Same thing happened to me when I first moved to New York,” claimed another. “@airbnb did nothing and I was missing $982, which was almost half my monthly income.”

Others offered Austin advice.

“You must call your bank or CC and stop the payment immediately,” advised one user. “Take your confirmation and file a police report. this is not for New York…”

“Austin, make friends with this leasing agent. She said your scammer will be cleared on Monday. Take the apartment,” suggested a second.

Most notably, some users said the video put them off using Airbnb.

“People need to stop using Airbnb. With all the videos and complaints out there and all the issues,” explained one commenter.

Austin has since found temporary housing.

The Daily Dot contacted Austin and Airbnb via email.


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*Initial publication: September 25, 2022 at 9:06 am CDT

Braden Bjella

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schön! magazine and more.

Braden Bjella Man says Airbnb host listed his rented apartment and cheated on him

Jaclyn Diaz

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