Lancashire: Mom refused alcohol at Aldi

Kelly Marsh was outraged she couldn't buy Newcastle Brown Ale (Image: Lancs Live/MEN Media)

Kelly Marsh was outraged she couldn’t buy Newcastle Brown Ale (Image: Lancs Live/MEN Media)

A Lancashire mum admitted she “made a little scene” after being refused alcohol at Aldi.

Kelly Marsh, 35, shopped for toilet paper, tea and Halloween decorations with her children.

She also put bottles of lager in her basket but ran into a problem when she reached the checkout at Aldi’s Buckshaw Village store.

The 35-year-old was told she couldn’t buy her alcohol, which included Newcastle Brown Ale, because she looked like her children’s ‘pal’.

Kelly was told daughter Courtney, 17, and Bethany, 15, would need to show ID before she could buy the alcohol.

The salon owner told LancsLive: “I said, ‘These two are my children, they don’t have ID. They’re not shopping today, they’re just with me.”

“I even started getting photos on my phone, it started making a little scene because people were staring at us and trying to look through my phone.”

Kelly Marsh claims she was banned from Aldi's Buckshaw Village store (Image: Google Maps)

Kelly Marsh claims she was banned from Aldi’s Buckshaw Village store (Image: Google Maps)

Kelly also defended the Newcastle Brown Ale purchase, adding, “It’s a gentleman’s drink, it’s not something kids would drink in a park.” She said.

The mother-of-three, who lives in Preston, claims she was eventually banned from returning to the store.

She has since complained to the Aldi headquarters.

The retailer has defended its decision made under the Challenge 25 policy.

The 35-year-old admitted she

The 35-year-old admitted she “started making a little scene” (Image: Lancs Live/MEN Media)

Kelly hasn’t been to the Buckshaw Village store since, but went to Aldi’s Chorley branch to buy alcohol without similar problems.

While the mother-of-three says she “supports and adheres to” the Challenge 25 policy, she says exceptions should be made.

Kelly said: “As far as I’m concerned, it’s the same principle no matter how old the kids are. If you have a single mom who looks young like me what will she do?

“As a 35-year-old woman, there’s nothing I can’t buy. The only time I’m not allowed to go shopping with my children.

‘I’ve been identified in other stores. I make sure I have it with me because I’m lucky enough to look very young and my kids are taller than me. Even my 15-year-old son towers over me.

“That’s why I carry ID cards everywhere, but apparently only Aldi has this problem.”

An Aldi spokesman said: “Like all retailers, we operate a Challenge 25 policy in all our stores and we apply this to all customers purchasing age-restricted products, whether this is for themselves or potentially for others are.

“We encourage customers who may appear under this age to carry photo ID if intending to purchase alcohol.”

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Justin Scacco

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