Most sane people can agree that “X items or fewer” queues in stores exist for a reason. Nobody likes to get stuck between someone making a large purchase when they only have a few items in their own shopping cart, and larger stores often strive to accommodate these different scenarios to make it easier for quick shoppers to get in and out.
Apparently, a Walmart buyer didn’t get the memo. A two-part TikTok shared by @butterflykisses4056 shows the shopper already in the process of pushing an entire cart’s purchases down a lane marked “20 items or fewer,” while arguing with the cashier.
“You’re doing the right thing with me,” says the woman and unpacks her shopping cart. “I live right, I don’t bother anyone, I obey the laws of the country. do your job Don’t get personal with me.”
It’s unclear exactly what the cashier said to her, but based on some of her subsequent comments, it seems like she probably simply pointed out that the woman had more than 20 items in her cart and should be in a different row.
“Nobody’s going to sit here and count their shit,” she claims. “I want to go.”
At one point in the second video, she appears to imply that she may only have had 25 items, accusing the cashier of “obstructing other customers”.
The woman also denounced “poor customer service,” urged the cashier to call a manager, and urged Walmart to hire employees who “respect the customer.”
“We spend our money, we work hard and we should be respected,” she says.
The original poster on TikTok noted that the woman continued to stack items she decided she didn’t want on a nearby soda machine, while continuing to verbally abuse the employee.
The woman’s grand total is $237.29, driving home the notion that she had more than 20 items.
Commenters on Reddit and TikTok, where the video went viral, criticized how the woman treated the workers and other customers.
“The register should have stopped ringing at 20 items,” said a viewer on TikTok, where the clip has been viewed 50,000 times.
“She knew damn well she had over 20 items! She was angry because they asked her about it. Then blame them for their bad behavior,” said another.
The Daily Dot reached out to @butterflykisses4056 via TikTok comment.
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*Initial publication: June 7, 2022 at 12:24 pm CDT
Rachel Kiley is an author who sometimes writes things and sometimes lives in LA but is definitely always on Twitter @rachelkiley.
https://www.dailydot.com/irl/20-items-or-less-karen/ “Karen” called the register for more than 20 items