I worked at Dunkin Donuts – the drink you should never order and why the ‘green’ label isn’t legitimate

AMERICA “runs on Dunkin'” and avid fans of the brand will be the first to remind coffee and donut consumers of that statement.

But even the brand’s biggest fans may not know the secrets that can save shoppers money nationwide.

Dunkin Donuts fans love the chain's coffee and donuts


Dunkin Donuts fans love the chain’s coffee and donutsPhoto credit: Getty
A Former Employee Went to TikTok and Shared Her Experience Working at Dunkin'


A Former Employee Went to TikTok and Shared Her Experience Working at Dunkin’Photo credit: Tiktok

Louise is a college student who reportedly worked at a Dunkin’ Donuts (she claims to have been fired) until her departure in early 2020.

In a response to a TikTok prompt about employee secrets, the ex-employee opened up about her experience with the company.

“First of all, the Signature Lattes are a scam,” Louise said.

She explained her grudge against the drinks, which often feature limited-edition flavorings and toppings.

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“They charge you an extra $0.89 or some bulls**t to add whipped cream and little sprinkles,” she explained.

If you want all the flavor but not the cost, Louise said, you can ask for a regular latte with whipped cream and sprinkles and omit the word “signature.”

Testing this claim on the Dunkin’ Donuts app showed some validity.

Ordering a Large Caramel Craze Signature Latte through the Dunkin’ App shows a retail price of $5.74.

If you order a large hot latte, add caramel swirl and whipped cream, it will show a price of $5.58 – a difference of $0.16.

That accounts for a $0.30 fee for the whipped cream, but the app doesn’t allow users to add sprinkles. Buyers would have to request it directly from the barista.

Louise also said that while the signature latte isn’t a good deal, it’s common to snag a bargain at Dunkin’ if you stop by just before closing time.

“We threw away donuts every night,” she revealed. “I do not know why.”

And when you order food, you know what you’re getting into when you order it toasted.

“There’s a little filter in the toaster that they taught me how to clean once since we were inspected,” Louise said.

“I don’t think anyone has cleaned it since.”

Finally, Louise said their specific Dunkin location didn’t follow a sustainability protocol that some stores follow to the letter.

“My dunkin’ was a ‘green’ dunkin’, but we threw everything in the same trash anyway. We all lied,” Louise explained.

“Sorry. We didn’t recycle.”

Their statement appeared to be related to DD Green Certification, an initiative the company made to improve sustainability practices.

Although recycling is part of the sustainability mission as outlined on the Dunkin website, it is not clear what metrics “green” businesses are subject to.

And in the comments on Louise’s TikTok, another person suggested their business was an anomaly and recycling was the standard practice for all Dunkin locations.

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“We do recycle cardboard, though,” said a commenter who reportedly works at Dunkin’ Today.

The Sun reached out to Dunkin’ for comment on Louise’s claims and for more information on the DD Green standards. The Sun had received no response at the time of publication.

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Jessica MacLeish

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