I am a former Walmart employee

A FORMER Walmart employee has revealed the reasons why the store’s call for help message appears on the self-checkout screen.

The TikToker, known only as Obey Goddess, said the alert will pop up when customers try to buy age-restricted products like alcohol and tobacco.

A former Walmart employee has revealed the reasons why the call for help message may appear on the self-checkout screen


A former Walmart employee has revealed the reasons why the call for help message may appear on the self-checkout screenPhoto credit: tiktok/@obeygoddess

Employees may need to verify a buyer’s ID if they appear to be underage before the product can be scanned.

She explained that an employee’s TC device will indicate if age verification is required.

She added, “We have cameras watching us all the time and managers will see if we don’t check ID.”

The influencer warned that Walmart employees could get into trouble if they don’t do age verification on restricted items.

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Restricted items also include films and chemicals.

However, according to the employee, the message also appears when customers purchase a recalled item.

The ex-worker said she kept her numbers on the back of her badge, which she uses to authorize the product.

Some employees enter the number into the machine manually, but employees can speed up the process by scanning the ID.

The ex-worker reassured customers, explaining that when the message appears, it doesn’t mean buyers are stealing items.

The TikToker shared several employee secrets on their social media page.

She revealed that thanks to the super powerful CCTV cameras in the store, staff will spot customers trying to steal items.

The devices can be rotated 360 degrees.

They can also zoom in far enough to read the fine print in a newspaper or text messages, the ex-worker said.

She warned, “If you get caught stealing from Walmart, they will see you.”

Some TikTokers were skeptical about the quality of the cameras when they flooded the clip’s comments section.

One said: “But when someone stole my wallet they said the cameras couldn’t see that close.”

Another asked why no one winks back when gesturing at the camera at the self-checkout.

Others said the retailer shouldn’t worry about customer theft but focus on providing enough shopping carts for shoppers.

Financial experts have identified the optimal time shoppers should head to their local Walmart before 9 a.m. to purchase the groceries they need.

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Personal finance expert Freya Kuka told GoBankingRates, “If you’re a morning person, this is a great way to start the day.”

There are more than 4,700 Walmart stores in the US and around 600 are in Texas.

Financial experts say shoppers should go to Walmart in the morning


Financial experts say shoppers should go to Walmart in the morningPhoto credit: Getty

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Jessica MacLeish

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