How to request a Stadia refund before it’s too late

Google’s cloud gaming service Stadia has only been around for a few years, since late 2019. Unfortunately, the search giant has decided to phase out Stadia, mentioning that the platform will cease operations after January 18, 2023. But what will happen to everyone? the Stadia purchases we’ve already made? It turns out Google will offer refunds for most purchases. Let’s get down to the details.

Continue reading: Is Closing Stadia the Right Decision for Google?

QUICK RESPONSE

You can’t yet request refunds for Stadia hardware or software. Google has announced that it will provide refunds for hardware purchases made through the Google Store. Game and in-game purchases from the Stadia Store are also refunded. All of these details will be ironed out in time, and future announcements will be made before the deadline.


SKIP TO KEY SECTIONS

Does Google Stadia customers give refunds?

money photo 1

Edgar Cervantes / Android Authority

Google offers refunds for hardware purchases from the Google Store and game titles and in-game purchases from the Stadia Store. This is what the search giant says on the subject:

We will refund all Stadia hardware purchases made through the Google Store, as well as game and add-on content purchases made through the Stadia Store.Google

What about hardware purchased outside of the Google Store?

Best Buy stock photo

Edgar Cervantes / Android Authority

Stadia hardware was available from a variety of online and physical stores. We understand why many of you are probably concerned, as Google seems to be pretty quiet about how third-party refunds will work.

We’re not sure if third-party refunds will happen or how they’ll work, but Google did mention that there won’t be physical refunds. This will be done entirely online.

Physical locations (Google Store, Best Buy, etc.) cannot process returns or refunds.Google

However, there may be a way to request a refund for Stadia items purchased outside of the Google Store. We’ll have to wait and see how the system works.

Also consider: The best gaming controllers

Are all Stadia purchases refunded?

Google Stadia Founders Edition all spread 1

So far, Google has been very precise about the information about the refund process. All we know is that Stadia devices and gear purchased from the Google Store will receive a refund. This includes devices such as “Stadia Controller, Founders Edition, Premiere Edition, and Play and Watch with Google TV packages.”

Google also mentions that games and add-ons from the Stadia Store will be refunded. That’s pretty easy.

Which Stadia products or services are non-refundable?

The one thing we’re definitely not getting refunds for is Stadia Pro subscriptions. This service offers upgrades like 4K, HDR, and 5.1 surround sound support. In addition, subscribers get access to a library of games. Because it’s a subscription, you’re paying for a service, not a product. That means you technically don’t own anything, so there’s nothing to refund. And subscribers can continue to enjoy the service until Stadia is finally cut.

How to request a Stadia refund

Google Stadia Founders Edition box on carpet straight ahead 2

As mentioned above, the exact process to receive all of your Stadia refunds is unknown. However, we can tell you how to request a refund through the Google and Stadia return policies. This might be useful if you’ve recently made a purchase and would rather not have to put up with the long wait for a refund.

Returning Hardware

The Google Store has a 15-day return policy. You can start the process from the Order History page. There you can check the return period and contact the Google Store to start the process.

Returning Games and Add-ons

If you wish to return a Stadia Store purchase, you have 14 days from the date of purchase to do so. Another restriction is that the game can’t have more than two hours of playtime across all accounts (personal or family).

Request a refund through Stadia.com:

  1. Go to Stadia.com and sign in to your account.
  2. Click yours Stadia avatar.
  3. Choose Stadia Settings.
  4. Go in Purchases & Subscriptions.
  5. Go to history of transactions section and select the item you wish to return.
  6. Choose demand money back and follow the instructions.

Request a refund from the Stadia app on mobile:

  1. Open the Stadia app.
  2. Tap yours Stadia avatar.
  3. blow Purchases & Subscriptions.
  4. Go to history of transactions section and select the item you wish to return.
  5. Choose demand money back and follow the instructions.

How long will it take to receive my money from Stadia?

Credit cards and debit cards stock photo

Edgar Cervantes / Android Authority

Google has promised to process all Stadia shutdown refunds before the January 18, 2023 deadline. However, how long it takes after the transaction for the money to reach you depends on the payment method. Let’s take a look at Google Stadia processing times.

Refund times in Europe and the UK:

  • Credit or debit card: Three to five business days.
  • Google Play Balance: A working day.
  • PayPal: Three to five business days.
  • Ideal: One to 10 business days.
  • My paysafe card: Three to five business days.

Rest of the world:

  • Credit or debit card: Three to five business days.
  • Google Play Balance: A working day.
  • PayPal: Three to five business days.

Stadia Alternatives

Amazon Luna Review Controller Retail

C. Scott Brown / Android Authority

frequently asked Questions

Google mentions that Stdia is shutting down because it didn’t get the acceptance it expected.

Unfortunately, we don’t know what will happen to those who bought Stadia products from stores like Amazon, Best Buy, etc. More news on this should be available soon.

Google has committed to refunding all Google Stadia purchases, including games and add-ons. This is before the service is permanently retired on January 18, 2023.

If you cancel your Stadia Pro subscription, you lose all associated rights. That means you won’t be able to play any included games or enjoy the extra features like 4K streaming.

Google mentions that you don’t have to return most hardware. The problem with the wording is that it can also mean that some of it has to go back.

Google’s official deadline for Stadia is January 18, 2023. Until then, you can keep playing your games.

https://www.androidauthority.com/request-stadia-refund-3216029/ How to request a Stadia refund before it’s too late

Chris Barrese

InternetCloning is an automatic aggregator of the all world’s media. In each content, the hyperlink to the primary source is specified. All trademarks belong to their rightful owners, all materials to their authors. If you are the owner of the content and do not want us to publish your materials, please contact us by email – admin@internetcloning.com. The content will be deleted within 24 hours.

Related Articles

Back to top button