Former Apple employee claims iOS bug eats up iPhone storage

A former Apple employee says the company is allowing an iOS bug so it can fill up consumers’ iPhone storage and hopefully get them to upgrade.

The former employee posted a video on TikTok (@nabeel_co) telling how Apple allegedly “cheated” its customers. In the video, he says it’s “not your fault” if your iPhone runs out of space.

The TikToker claims that there is a “long-standing” bug in iOS that prevents cache files and temporary files from being cleared as they should. Eventually, these files will build up more and more until they consume all the extra storage space on an iPhone.

“What do people do then? They go out and buy a new phone,” the TikToker says in the video. “They don’t know that if they just back up to iTunes or iCloud, erase their phone, and then restore from their backup, they could recover all of their data and suddenly magically have 20% more free space.”

The TikToker claims that because the bug sells so many iPhones, Apple won’t fix the problem – even though they know it exists.

@nabeel_co in reply to @poochiemcpooch ♬ Original sound – nabeelr

The video triggered a variety of reactions from viewers. Some said they tried backing up their phone and then restoring it, but the hack didn’t work as well as people say.

“Every time I try to restore from an iTunes backup, I lose an insane amount of my important data. Too much business information. Can’t risk it,” commented one viewer.

Some asked who actually buys a new phone because their old phone’s memory is full.

“I mean… when people buy new phones because they’re full of storage, they deserve to be scammed. Phones are nothing new, and neither is storage,” wrote one viewer.

“Bro has wild eyes and is losing knowledge here. But who buys a new phone when their storage is full?” asked another viewer.

Others shared their hacks to free up space on their iPhones.

“I delete all my apps, shut them down and then reinstall them and I get my storage space back. A former Apple employee told me so,” said one user.

Another user commented, “Alternatively, just download a movie and it clears temporary files. Delete the movie and the “other data” drops to about 8GB.”

As for Android users, they quickly rushed in to smack Apple and praise Android.

“Alternatively, you can clear the cache with one click on an Android,” said one viewer.

“Apple is a cult,” wrote a second.

A third commented: “We all knew that. Android is the best.”

The Daily Dot reached out to the creator via a TikTok comment and to Apple via email.


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*Initial publication: December 3, 2022 at 11:38 am CST

Cecilia Lenzen

Cecilia Lenzen is a freelance writer for the Daily Dot.

Cecilia Lenzen Former Apple employee claims iOS bug eats up iPhone storage

Jaclyn Diaz

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