Five Guys Shares Why Potatoes Are Sitting in the Lobby. It backfires
Five Guys’ TikTok, which boasted about its freshly cut fries, appeared to aggressively fail on TikTok. Once again, people are condemning the American fast food chain for their high prices.
In the video, which has racked up over 1.4 million views, @fiveguys, the official Five Guys TikTok account, asks a staff member why the restaurant keeps the potatoes in the lobby. The worker replies, saying it proves Five Guys’ fries are the freshest as she carries away the sack of potatoes.
@fiveguys Ever wondered why we keep the potatoes in the lobby? #fiveguys #potato #faq ♬ Speed Trap (No Vocals) – Jessie Shapiro & Rob Shore
But viewers suggested alternative motives in the comments.
“No, you guys just don’t have storage in the back,” said one user.
“That’s $600.16,” joked a second viewer.
“It shows that we can afford 200 bags of potatoes because we charge $25 for a burger,” said another commenter.
And this viewer is partly right. Fresh ingredients and customizability both lead to higher prices at Five Guys, according to the Daily Mail. But not everyone agrees on whether Five Guys delivers the quality that the customer pays the extra money for.
Five Guys has historically withstood criticism of the company’s expensive products. Beginning in late 2022, a series of viral TikToks revealed strong customer dissatisfaction with the cost of Five Guys, and one TikToker claimed she paid $70 for two meals. Another claimed her Five Guys order was a “freeway heist.”
Some also questioned the true freshness of the company’s groceries. Five Guys did not immediately respond to a request for comment from The Daily Dot.
“I’ve seen people jump, lean and touch these bags,” one commenter said. “I wouldn’t call that fresh.”
“Might as well keep the cows in the lobby to show the meat is fresh,” added another.
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*Initial publication: April 6, 2023 at 6:27 pm CDT
Brooke Park is a correspondent for the Daily Dot and a senior journalist at the University of Texas at Austin. Her work has appeared in Texas Monthly, The Dallas Morning News and The Texas Tribune.