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DoorDash users fear the app will start charging for free glitch orders again

On Thursday, a temporary bug allowed DoorDash customers to place orders without being charged. Now these customers are worried that they actually have to pay for what they ordered.

According to Mashable, “The error was caused by a payment processing issue that allowed users to check out without an authorized form of payment.” This meant users could order large quantities of groceries, alcohol, and other items without being charged.

The glitch quickly went viral on both TikTok and Twitter, where users posted their free transports to viral success.

@longlivetweet_ If it’s free, four of me #fyp #tampafl #doordash ♬ Bookbag – BigKayBeezy
@ochezah #greenscreen #doordash #doordashglitch #fypシ #fyp #relatable #reaction #xyzbca #foryoupage ♬ Monkeys Spinning Monkeys – Kevin MacLeod & Kevin The Monkey

But some users were skeptical about the bug, saying that DoorDash would eventually try to get the spent money from users.

So far, there seems to be no evidence that this actually happens. Most viral posts simply speculate on it could happen. Others have claimed they read cases where people have been charged for their orders, but Daily Dot has not been able to confirm such cases.

Additionally, some claims that DoorDash has already billed people for their orders have been proven false. For example, one Facebook user claimed his bank balance was down over $3,000 after the glitch, as documented by TikTok user @lorrainekamesha.

@lorrainekamesha in reply to @gthaqueen #greenscreen stay out of the way #doordash #doordashglitch ♬ Original sound – THE Work From Home Mommie

However, when actually visiting the Facebook page in question, the user later wrote that the image is not actually related to the DoorDash glitch.

Another user warned against exploiting the DoorDash bug by showing a bank account with an available balance of minus $3,000.

Reading the text on the screenshot reveals that there is a “weekly automatic transfer” on the account, scheduled to begin in May. Since the bug just happened, it’s probably an old screenshot that was repurposed to make a joke of the situation.

All that said, DoorDash has the right to demand money from customers who ordered during this period – it’s just not clear if they plan to do so in the near future.

In a statement to the Daily Dot, DoorDash said the company was instead working to “cancel fraudulent orders” and they are now “in contact with affected merchants to ensure they are compensated for any unauthorized orders they may have.” have received”.


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*Initial publication: July 9, 2022 at 10:32 am CDT

Braden Bjella

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schön! magazine and more.

Braden Bjella

https://www.dailydot.com/irl/doordash-glitch-free-charges/ DoorDash users fear the app will start charging for free glitch orders again

Jaclyn Diaz

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