DoorDash driver caught eating customer food

A DoorDash customer went viral on TikTok after allegedly catching her driver eating her sushi order in the act.

The video was uploaded by the TikTok account @doordashsuperstar, which shares breakdowns with delivery drivers. This time, the account posted a video of a woman allegedly catching her driver eating. It’s unclear if the customer in the video is the content creator or someone else. In the clip, the customer films the driver sitting in his car in front of an apartment complex while holding a small plate of sushi with his phone on his lap with the DoorDash app open.

“You didn’t do a goddamn thing about it. I just called you,” says the customer and calls the driver. “I only recorded the whole thing on screen because I wanted to file a complaint.”

Zooming in on the driver and her alleged order, the then-customer continues, “Rather than bring me my food or answer the phone, you chose to just keep it and eat it. Give me my food.”

When the driver hands her the empty bag, sushi and drink, he claims he called her, but the customer vehemently denies this. This prompts the customer to repeat what she said earlier about recording every message and call she has sent. According to the customer, she gave the driver “clear instructions” to her apartment complex, “in writing in both English and Spanish,” and said she would “meet him up front.”

The driver insists he couldn’t find her apartment and that the reason he didn’t respond to her messages was because he was “overwhelmed by messages”. He claims he walked around the apartment complex but couldn’t find her. The customer claims she “drived around in circles” to find the driver’s car. The video ends with her berating the driver with questions about eating her meal, accusing the driver of wasting her time and threatening to send the video to “UberEats or whoever” as a complaint.

@doordashsuperstar #fyp #doordash #grubhub #ubereats #delivery #notipnotrip #theif #caught ♬ Original sound – DoorDashSuperstar

The Daily Dot reached out to @doordashsuperstar via TikTok comment and DoorDash via press email regarding the incident. The video was viewed 1.9 million times as of Friday, and many people felt bad for the driver.

“Why do I feel bad? I shouldn’t,” commented one viewer.

“I feel so bad for him, he’s cute,” agreed a second.

“The second hand embarrassment is too strong omg,” said a third.

Others claimed they let the driver keep the food.

“I would have let the baby keep the food and just get credit! Watching this, I think they must be hungrier than me,” said one viewer.

“My toxic quality: I would let him keep this because it looked like he needed it. And just get my refund,” repeated another.

“I wouldn’t even want the food anymore, just keep it bro,” wrote a third.

Unfortunately, it’s not uncommon for delivery drivers to eat their customers’ orders. In January, a DoorDash driver took a bite out of a customer’s burrito for tipping him just 50 cents. In October 2022, a Grubhub customer shared how her driver ate her Taco Bell order because the driver’s friend was “hungry.”


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*Initial publication: January 20, 2023 3:31 pm CST

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Melody Heald is a culture writer. Her work can be found in Glitter Magazine, BUST Magazine and more.

melody hero DoorDash driver caught eating customer food

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