In a viral video posted Oct. 17, a TikToker named @lpeters1107 shared video of an altercation between a Dollar Tree manager in Atlanta, Georgia, and a client. The video has received over 296,400 views.
Dollar Tree Manager Greenbriar Mall in Atlanta. Please let this go viral. Disrespectful, no customer should be treated like this,” read the overlay text in the video.
@lpeters1107 ♬ Original sound – lpeters1107
The video begins in the middle of the argument, with the manager yelling at the customer for knocking on his door with a sign that reads “Employees Only.”
“Your name is not on my list. It has nothing to do with you knocking on my door,” he tells the customer. “So you can go outside or get your ass in line.”
“You’re going to hell man,” replies the customer, to which the manager says he’s “gonna wait for your ass over there.”
The men continue to yell at each other while the customers look on, and eventually the manager returns to his office.
“I won’t be in that motherfucker anymore if your ass is in here, that’s for sure,” says the customer as he walks off camera, presumably the store.
The creator who recorded the video commented that the interaction was “disrespectful and rude.”
In the comments section, users were divided on the interaction and whether the manager’s reaction was justified.
“The customer clearly exceeded the limits,” said one user.
“It’s so hard to find help for the amount they’re paying they won’t do anything about it,” commented another.
“AWESOME. This is ridiculous and dangerously unprofessional! Dollar Tree needs to get rid of him!” said a third user.
In a reply to a user, @lpeters1107 provided more context on the situation.
“I was the one picking it up, the line was at least 10+ and the Lord decided it needed help and knocked on the door for help and he came out,” she explained.
The Daily Dot contacted Peters via TikTok comment and Dollar Tree via email.
*Initial publication: November 8, 2022 at 4:23 p.m. CST
Lauren Castro is a reporter from Austin, Texas.
https://www.dailydot.com/irl/dollar-tree-manager-altercation/ Dollar Tree Manager berates customers, sparking debate