Apollo Apollinaire, owner of African and Caribbean restaurant Kilimandjaro, was shocked after he was sent payment for a meal after he thought the group left without paying on purpose.
“I didn’t think people were still doing this. I thought these kinds of people were gone from the planet,” Apollo said Gazette Live.
Why three men leave a restaurant without paying
It was a busy Friday night at the popular restaurant on Linthorpe Road in Middlesbrough when the incident happened. The staff allowed a group of three young men to leave the restaurant in search of an ATM as the restaurant does not accept cards.
But when the trio didn’t return, Apollo assumed the restaurant lost the money and simply wrote it off as a “bad experience.”
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“People don’t usually go to the ATM as a whole group,” he said Gazette Live. “I’ve just told my staff to make sure one of them stays next time or leave some stuff behind until they come back.”
A letter arrived at the restaurant five days later, containing an apology and £40 in cash.
The letter read: “On our quest [for a cash machine] it became apparent that the last train to our hometown would soon be leaving. This took our attention away from finding an ATM and resulted in us running to the train station and just catching our train.”
“At that point, as it was too late, we realized our actions and decided to write this apology letter with £40 in this envelope.”
“We deeply regret that as we are not from Middlesbrough we are unable to come to Kilimanjaro in person to apologize. In addition, we give your facility a positive five-star rating on Trip Advisor.”
How strangers proved the importance of doing the right thing
Impressed by this kindness, Apollo wished the letter signed by Tom, Alex and Harry had their address or contact number.
“The saddest thing is they didn’t give their address or phone number. We can say that it was a real mistake. It was just amazing,” Apollo said.
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Apollo shared images of the letter on Kilimandjaro’s Facebook page in a post that received dozens of likes and comments. “Everyone was shocked and people find it really touching,” he said.
Some food for thought: Don’t assume the worst! Sometimes people will surprise you and do the right thing.
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https://www.goalcast.com/customers-send-letter-money-bill-kilimandjaro-restaurant-middlesbrough/ Customers send money to Kilimandjaro restaurant after leaving without paying