Customer says Marco’s pizza worker pointed a gun at her

A black woman claimed a Marco’s Pizza employee pointed a gun at her after trying to get a refund from the store.

In a video with over 206,000 views, TikTok user Ky (@otayee.ky_) shows a man outside who she claims works for the company.

“I don’t know why the hell you’re up here, but that’s totally unacceptable. I told you what the hell to do. I fear for my life; get back in your car now!” the man yells.

“What?” Ky replies, apparently confused.

“That’s how robberies happen,” the man replies.

“It’s not a robbery! Just asking, can I get my refund?” Ky says.

@otayee.ky_ Is that even legal? Lmk if you want a storytime!!! #fyp #foryoupage #pizza #greenscreen #wings #storytime #viral #viralvideo ♬ O-Ton – Ky 🤸🏾‍♀️🖤

Ky later posted a video of the entire interaction, in which she first approached the man, the interaction took place, then returned to her car and drove away.

After numerous users questioned what happened, Ky released two videos detailing the backstory.

@otayee.ky_ I am replying to @lordbeodo full video posted on my page!!!! #fypシ #viral #foryoupage ♬ original sound – Ky 🤸🏾‍♀️🖤
@otayee.ky_ in reply to @ruffinjokes504 STORYTIME ‼️‼️ #viralvideo #fypシ #fyp #foryoupage #viral ♬ original sound – Ky 🤸🏾‍♀️🖤

According to Ky, she ordered wings for pickup at a Marco’s Pizza location.

When she got home, she noticed that the wings were both mushy and undercooked. She says she decided to call the store to get a refund or exchange her order for something else and the store declined.

Because the man on the phone was allegedly “rude,” Ky said she decided to just go back to the store and resolve the issue in person. The original video, she says, started when she arrived at the store.

While some users say she should have called the police, Ky later posted another video saying the man himself called the police to report a “robbery.”

“He ended up calling the police and reporting it as an armed robbery when it clearly wasn’t,” she wrote in the caption. “When the police arrived, nothing was done about the situation.”

@otayee.ky_ Reply to @user9228010931931 He ended up calling the police and reporting it as an armed robbery, although there were clearly not multiple police officers around my car and when the police arrived nothing was done about this situation #viralvideo #fypシ#fyp ♬ original sound – Ky 🤸🏾‍♀️🖤

In the comments, many users referenced the use of the man with the phrase “I’m scared for my life.”

“As soon as I heard ‘I’m scared for my life,’ I would have been like you got it boss,” wrote one user.

“With a pizza box I’m scared for my life,” noted another.

“There was no way he was afraid for his life,” said a third.

Per McCready Law Group: “California law allows you to defend yourself if you reasonably believe there is a threat — you are about to be physically harmed or face potential danger.”

“In order to successfully argue self-defense in California, the defendant must demonstrate that: you reasonably believed that you or another person was in imminent danger of being injured, killed, or seriously injured; They reasonably believed that the imminent use of force was necessary to defend themselves against this danger; They used only the right amount of force reasonably necessary to defend themselves against the damage; The other party was the original attacker,” the site continues.

However, incidents of blacks being falsely reported as dangerous are surprisingly common. In 2020, a woman named Amy Cooper lied to police, claiming that a black man in Central Park tried to assault her; The man was actually bird watching.

Later that year, a white woman speculated that a black cyclist in Chicago wanted to kill her before she was filmed chasing him, and in May 2021 a woman in Central Park accused two black women of threatening to kill her after demanding their return, killing their phone charger, which they dropped while on a bike ride.

Incidents like these — and the fact that black men are often perceived as larger and more threatening than white men of the same size — may help explain why, despite making up just 14.2% of the American population, “African Americans account for 49% wrongful convictions since 1989,” per ABC.

Back on TikTok, users supported Ky.

“There is nothing anyone could say that would justify drawing a gun. like she could have lost her life,” shared one commenter. “His gun needs to be taken away.”

The Daily Dot reached Ky through a TikTok comment and Marco’s Pizza through his PR agency and website contact form.


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*Initial publication: November 7, 2022 at 8:27 am CST

Braden Bjella

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schön! magazine and more.

Braden Bjella Customer says Marco’s pizza worker pointed a gun at her

Jaclyn Diaz

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