Customer hack in case Chipotle disallows viral quesadilla

A Chipotle customer goes viral for offering an alternative to the Philly Cheesesteak Quesadilla Hack for customers whose Chipotle locations won’t let them order the viral quesadilla.

TikTok creator Shinelle (@shinelle_5) shared her hack in a video that racked up over 235,000 views.

“I just left Chipotle. I couldn’t order the quesadilla,” she said. Shinelle didn’t specify why she couldn’t order the quesadilla; However, she pointed out in the video’s caption that the app doesn’t always allow customers to customize quesadillas, and some locations only accept online orders of the item.

@shinelle_5 #stitch with @keith_lee125 #problem solved! If your Chipotle doesn’t allow you to order quesadillas in person and you can’t make adjustments in the app… order the burrito and do what I did! #chipotlesteakquesadilla #toogood ##HolidayOREOke #chipotle ♬ Original sound – Shinelle N°5

“So what I did — I ordered a steak burrito with extra cheese and fajita veggies,” she explained. “Bringed it home. I’m warming it up now and I’ll try it in a moment.”

In the comments section, viewers eagerly commented on Shinelle’s workaround.

“Have to try it,” wrote one user. “I can only order the quesadilla online, but I don’t get any vegetables or steak.”

“The burrito [ordered] This way is actually cheaper than their quesadilla!” commented another.

One commenter, who asked the top question about the hack, asked how the burrito tasted. “Out of the ordinary! I have a new favorite!” Shinelle wrote in response.

Still, some users expressed disappointment that Chipotle made the original so difficult to order that an alternative had to be created.

“My friend used to work at Chipotle and somewhere between when he left and now they changed the rules,” claimed one user. “You used to be able to order it via the app.”

“@chipotle my FYP is all human [trying] eat at your restaurant and not get what they want. Why is that??” another questioned.

Other users just weren’t impressed with the hack.

“It’s literally the same [as the quesadilla] just a different shape,” said one.

“Tried this yesterday and I’m done with TikTok food suggestions,” shared another.

The Daily Dot contacted Shinelle via TikTok comment and Chipotle via email.


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*Initial publication: January 1, 2023 11:01 am CST

Phil West

Phil West is a veteran professional writer and editor and the author of two books on soccer, The United States of Soccer and I Believe That We Will Win, both from The Overlook Press. His work has recently appeared on, The Striker Texas and Texas Highways. He lives in Austin and is also an instructor in the Writing Program at the University of Texas at San Antonio.

Phil West Customer hack in case Chipotle disallows viral quesadilla

Jaclyn Diaz

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