Customer films UPS driver throwing cake delivery onto porch

Jim Carrey must have known that kicking a package down a hallway marked “Fragile” would have earned him comedic gold, which is probably why he decided to open 1994’s Ace Ventura with that exact scene.

Unfortunately, a deliverer who treats a package like it’s offended their mother isn’t very funny when your package gets thrown around.

TikTok user Ryan Melendez (@gluttonous.meatbag) has gone viral for posting a video clip that appears to show a doorbell camera showing a UPS employee manhandling a delicate item. A text overlay on the TikTok read, “My sister ordered a custom cake for my birthday and this is how the UPS guy handled it…”

In the video, the UPS worker jogged up the stairs with the cake in hand. He made it a few steps up the sidewalk before tossing the package onto the porch.

@gluttonous.meatbag Guy must have been a former FedEx worker who mishandled packages like this…UPS you’re better than that! I have to stress the importance of treating packages with respect… #UPS #Fedex #Shipping #USPS #Postage #Christmas #Holidays #Mail #SmallBusiness #FYP #ForYouPage ♬ Oh no – Kreepa

“The guy must have been a former FedEx employee who mishandled packages like this…” Melendez wrote in the caption. “Oops, you’re better than that! I must stress the importance of treating packages with respect…”

Users in the comments section had a variety of reactions to the video. Some wondered why anyone would have a cake delivered by UPS.

“I mean I just have to…order locally lol,” commented one user.

“So I buy solid items that can’t be broken by simple throws like this, especially from UPS, I have to make sure they come in one piece,” added a second.

Many commenters noted that the UPS employee didn’t seem to deliver the package too roughly. Others pointed out that they could not see any fragile or “handle with care” stickers on the box, so the courier should not be held responsible for the handling of the package.

“I’m so confused, what’s the problem here?” asked a viewer.

“You can’t expect the box to not get pushed around. You should expect the carrier to send it out securely enough for everything to be ok,” wrote a second.

“Ah yeah after being thrown onto a warehouse conveyor belt that was the last straw,” quipped another.

The Daily Dot contacted Melendez via email. In the interview, he explained that since the cake was frozen and wrapped in bubble wrap, it wasn’t damaged by the toss.

“I also want to clarify why anyone would have a cake delivered via UPS, my family had no say in the delivery and this bakery was not open for collection at the time,” he wrote. “The cake was a sugar-free cake specialty for diabetics.”

The Daily Dot also reached out to UPS for comment. In an email interview, UPS made this statement about the situation:

“UPS employees receive regular training on the company’s methods and procedures for safely transporting and delivering packages, including the hand-to-surface method of securely depositing packages at doors.”

“We will investigate the situation and take appropriate action,” the company added.


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*Initial publication: December 31, 2022 8:53 am CST

Jack Alban

Jack Alban is a freelance journalist for the Daily Dot, covering trending human interest/social media stories and real people’s reactions to them. He always tries to incorporate evidence-based studies, current events, and relevant facts to those stories to create your not-so-average viral post.

Jack Alban Customer films UPS driver throwing cake delivery onto porch

Jaclyn Diaz

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