Customer criticizes Tim Hortons for serving coffee with a cardboard top

A customer’s anger at Tim Horton’s cardboard coffee lids has others fearing what may be to come.

TikToker @diycatgeek recently went to a popular Canadian coffee franchise for a pick-me-up, only to find the site had started using cardboard tops on their cups.

“Okay Tim Hortons — no,” she says in the clip, showing the cup. “Whose idea was that? It tastes awful. You can’t drink through cardboard. In addition, it gets very muddy and wet on the lid. It’s a bad idea!”

@diycatgeek I might hate this more than paper straws #timhortons #badidea #why? #fyp #tea ♬ Original sound – DIYcatgeek

“I maybe hate this more than paper straws,” she added in the caption.

In February, Tim Hortons announced a switch from its standard brown plastic hot drink lids to plain white lids, which the company says are more likely to be recycled or reused in new products. Alongside this initiative, the brand said it will be expanding its testing of a “plastic-free fiber lid” to more locations.

This is probably the lid that @diycatgeek received while preparing her coffee.

Companies trying to become more environmentally conscious have met mixed reactions over the years, especially when it comes to mixing paper with liquids. Paper straws, which are biodegradable unlike plastic, have been criticized for being soggy and potentially altering the taste of the drink itself.

It stands to reason that cardboard lids would cause similar problems, and @diycatgeek viewers were horrified at the idea of ​​other companies following suit.

“Please tell me this isn’t real,” wrote one user.

“Oh no. Now I have to start collecting lids,” joked another.

Several viewers suggested that if this is to continue to be a thing, people should start bringing their own coffee cups, and while that’s not always practical in every situation, it seems like a much better alternative to trying “through cardboard.” to drink,” as the TikToker put it.

The Daily Dot reached out to @diycatgeek via TikTok comment.


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*Initial publication: December 15, 2022 2:48 pm CST

Rachel Kiley

Rachel Kiley is an author who sometimes writes things and sometimes lives in LA but is definitely always on Twitter @rachelkiley.

Rachel Kiley Customer criticizes Tim Hortons for serving coffee with a cardboard top

Jaclyn Diaz

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