Customer Claims Target sold her a cement tile instead of an iPad

In a viral video with over 1.6 million views, user Nida (@niduhhhhh) shared that a birthday present from her husband turned out to be a cement tile instead of an iPad.

“POV: You get an iPad from Target, but you get a cement tile instead,” reads the video’s overlay text.

She claims that the iPad packaging was completely sealed and when her husband opened the box there was a cement tile in the shape of an iPad.

“That made it difficult,” she says in the clip.

Nida explains that a few weeks ago she saw another Target customer complaining that the gift cards they bought were stolen.

“I’m not sure if there’s anything going on at Target and Apple, but don’t buy there,” she warns in the video. Her caption for the video also revealed that Target had been “an absolute nightmare to deal with” throughout the process.

@niduhhhhh And targets were an absolute nightmare to contend with 🥴 #fyp #foryoupage #target #apple #ipad #scammers ♬ Original soundtrack – Nida

Users in the comments section offered their theories on what could have happened, as well as their advice for future purchases.

“Someone bought it and returned it. The store staff just resold it instead of inspecting it when refunded. Happens all the time at Best Buy,” said one user.

“I always log how I open all the items here that I buy and are therefore expensive,” suggested another.

“Always buy all Apple items in-store, it’s a lot easier to replace or fix things!” I learned this the hard way lol,” said a third user.

In a second video, Nida shared that she was able to locate the iPad and found it had been activated two days before receiving the gift. The manager of her local target company provided her with a replacement.

@niduhhhhh reply to @chloecoers Check your electronics before you go! Luckily we were able to prove that, otherwise it wouldn’t have turned out like this for us #fyp #target #foryoupage #apple #ipad ♬ Original sound – Nida

The Daily Dot reached out to Nida and Target via email.


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*Initial publication: December 16, 2022 at 12:39 p.m. CST

Lauren Castro

Lauren Castro is a reporter from Austin, Texas.

Lauren Castro Customer Claims Target sold her a cement tile instead of an iPad

Jaclyn Diaz

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