A TikToker video reminding people of ongoing US coin issues is resonating with others doing service work.
Faith Thomas (@thatflamingolady) runs a daiquiri restaurant in Georgetown, Texas, called Frozen Flamingo. And like many other businesses in the country, she has been facing coin shortages for some time, leaving them ill-equipped to provide accurate change to customers paying in cash.
The business owner shared a short clip to TikTok showing her registry, with only a few coins and a few empty trays.
“POV: there is still a shortage of coins and customers are still upset about it,” reads the text overlay. In the caption, she adds a simple reminder: “Be nice to your cashiers!”
The coin “shortage” has affected businesses since briefly closing during the pandemic, hurting circulation.
Last June, the Federal Reserve release a statement said it is “confident that the coin inventory problem will be resolved as the economy opens up more widely and the coin supply chain returns to a normal circulation pattern.”
So no matter the number of coins in circulation—they just don’t circulate.
Even so, it clearly has the same effect on businesses as the lack of reality and frustrated customers because of the lack of options when it comes to completing a transaction.
And cashiers, unsurprisingly, tend to suffer from those frustrations.
“They go ‘you work here, you should have change’ and I like ‘this girl with a jack in the box is not a bank’,” @lilsofa commented on Thomas’s video.
“A woman accused me of stealing from people we had no change for,” wrote @tanya.riesy, while @stoopidmoth noted that “someone took a picture of me to send to the company bc, i don’t have 35¢ and i asked if they want to just round up and donate it. “
One viewer even admitted that she “used to ask for a dollar from each car” during a drive-by.
Fortunately, Thompson says that most of her clients understood, and only a few remained due to lack of funds.
But the most important message here is ultimately what she said at the beginning: “Be nice to your cashiers.”
“As a small business, there was really nothing we could do,” she told the Daily Dot. “People shouldn’t blame the treasurer or the manager on duty.”
Must-reads on Daily Dot
*First published: December 31, 2021, 3:47 p.m. CST
Rachel Kiley is a writer who sometimes writes a lot and sometimes lives in LA, but is definitely always on Twitter @rachelkiley.
https://www.dailydot.com/irl/coin-shortage-tiktok/ Cashier says customers ‘still have holes’ over coin shortages in TikTok