Amazon driver says she sensed impending heat stroke and told her to hurry

A TikToker shared why she quit her job as a delivery driver, prompting a lively discussion in the comments section about what is or isn’t an appropriate delivery load.

The video is from creator Sara Margaret (@xxsar__maxx), who posts from a secondary account while trying to “get TikTok to fix the verification code.” In it, she describes why she quit her job — a move she describes as “so satisfying.”

“In short, I’ve wanted to quit for a while,” she says. “I wanted to invest my two weeks but my dispatcher knows how to push my buttons and they pushed me too far.”

Although she doesn’t name her company, references to Amazon in the texts she’s shared on TikTok, as well as discussions about DSPs in the comments section with other drivers, suggest she worked for a delivery service partner company that help Amazon with delivery should. She also hashtags #amazon and #dsp in the comments, although the #dsp hashtag evokes non-delivery TikTok content.

She explains in the video: “Yesterday I had 194 stops, 236 locations, 320 packages delivered to four different neighborhoods, one of which was like a really rich mansion-y, farmhouse-y, sprawling neighborhood with a long driveway, like that it took a lot longer than the others. On top of that, they have also made overtime compulsory. Instead of four days of 10 hours a day, I now had five days of 10 hours a day and this is my third day.”

“Because I didn’t have a chance to recover, I got more and more sunburned because no matter how much I put on sunscreen, it sweats right off,” the creator continues. “About halfway through my route, I start to slow down a bit because I feel like I’m going to get heat stroke. i feel sick right? And my dispatcher texts me, and they’re like, ‘Hey, you’re a little behind. So if you are rescued tonight, you must call the owner and explain why.’”

@xxsar__maxx #greenscreen #fyp #fypシ #foryoupage #foryourpage #oo #wtf #oof #viral #toxic #work #amazon #dsp #quit #haha #satisfying #satisfied #yikes #story #storytime ♬ Original sound – Sara Margaret

This prompted the creator to declare that she was unwell and was either delayed or in need of rescue. She then shows a screenshot of her dispatcher, who in response tells her to “up the pace.”

That didn’t sit well with the creator. She describes how she came in after the shift and tried to quit, but when the dispatcher told her to contact the owner. “I hear her go to another employee and say I’m the third person to have resigned like this this week. So I raised my hand and said, ‘Yeah, I wonder why.'”

“She was mad,” the creator relays. “She got in my face and started screaming that she doesn’t need my negativity anymore.” The creator then says that Dispatch removed her from all workgroup chats, leaving her unable to reach anyone for the owner’s contact information to ask. In the end, however, the owner reached out directly, and the creator attached screenshots of a lengthy message she sent the owner to be “completely transparent” as to why she was “upset with the company.”

In the comments, some viewers felt that 50 hours in a week wasn’t a big deal.

“Bitching over 50 hours?” asked one commenter, prompting the creator to respond with other concerns she had during her time there with the company.

Another taunted the creator: “Oooh five 10 hour days omg how does anyone make it work like this?”

That prompted the creator to reply, “Oh, and let’s add that I had 12-hour days if you factor in the commute. But again, you are sooo funny. Maybe you should do it.”

Pointing out that the hours are fine in the right circumstances, one person remarked: “50 hours isn’t a big deal if it’s important to your management, but if it’s not, you don’t want that kind of work for.” bring them up. ”

Another remarked: “Congratulations, the fact that you call him ‘your owner’ shows us how chaotic this situation is. I’m so glad you came out.”

This led one to observe that it was not literal slavery that was being described. “I’m pretty sure she means the company owner… not her actual ‘owner’.”

After further discussion of “owner” vs. “manager” and the workload described, the creator chimed in: “There’s a difference between being asked to do my job and being expected to benefit from my personal safety and boundaries an underpaid company to forego.”

The Daily Dot contacted the creator via TikTok comment and Amazon via email.


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*Initial publication: April 12, 2023 7:02 pm CDT

Phil West

Phil West is a veteran professional writer and editor and the author of two books on soccer, The United States of Soccer and I Believe That We Will Win, both from The Overlook Press. His work has most recently appeared in The Striker, where he serves as Editor-in-Chief,, Next City and Texas Highways. He lives in Austin and is also an instructor in the Writing Program at the University of Texas at San Antonio.

Phil West

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