A Taco Bell employee punches out an aggressive customer, sparking debate

A resurfaced video of a Taco Bell employee taking out an aggressive customer has gone viral on social news site Reddit, with users defending the employee in the comments.

In the original video, posted March 14 at Taco Bell in Swansea, Britain, a customer yells at a worker as a man tries to restrain him. As the customer breaks free, he knocks over takeout paper bags and appears to punch a worker, but misses. The Taco Bell worker lifts the aggressive customer over his shoulder and slams him to the ground, apparently knocking him unconscious.

The man holding the customer says, “What are you doing? What do you do? Call the police” while turning the unconscious customer over, exposing blood from a head injury on the restaurant floor.

According to Wales Online, “both men left the premises before officers arrived” and no arrests were made. A Taco Bell spokesman also confirmed no action would be taken against the employee, saying: “We are aware of the incident that took place at our restaurant in Swansea recently. The restaurant franchise has fully cooperated with the police and no further action will be taken.”

Three months after the incident, the video has resurfaced with over 2,500 upvotes on the Public Freakouts subreddit. Many Redditors sided with the employee in the comments, saying he was acting in self-defense.

“I just like it when trouble with the restaurant staff doesn’t go the way the bad guys want it to,” commented one user.

“Self-defense. When the madman punched him, his instincts were simple. He didn’t plan. He didn’t have time to look for his bear spray,” wrote another. “He looked horrified immediately after the slam. Poor guy. Me feel terrible for people who have to work with the public.”

“Definitely self-defense. Even in these scenarios, I almost always side with the employees,” says a third party.

The Daily Dot emailed Taco Bell about this story.


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*Initial publication: June 7, 2022 at 4:19 pm CDT

Rebekah Harding

Rebekah Harding is a freelance reporter for the Daily Dot. She has digital and print bylines in Men’s Health, Cosmopolitan, SheKnows and more.

Rebekah Harding

https://www.dailydot.com/irl/taco-bell-customer-knockout/ A Taco Bell employee punches out an aggressive customer, sparking debate

Jaclyn Diaz

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