A McDonald’s customer went viral on TikTok for sharing the shocking reason her curb order was delayed.
The video posted by user @gle4fun starts with the TikToker parked in a curbside pickup spot. “I’m waiting for that curb and it’s taking so long, so I decided to check it out,” she says. According to her caption, the TikToker waited 20 minutes before entering the store.
Upon entering the store, @gle4fun is shocked to find that all the bins are overflowing and rubbish is piled on top. It also shows a dirty drinks station and through the window a person can be seen in the background climbing up the side of the building.
“Oh my God. What a mess,” says the TikToker. “I’ve never seen a McDonald’s like this before, and it’s not rush hour.”
@gle4fun I waited 20 minutes for my order and had to follow up inside. This place was a mess. It was around 4 p.m. on a Sunday. #mcdonalds #mcdonaldscanada #mcdonaldscurbside #fastfood #dirtyrestaurant #cleanuptime #waitingforfood #curbsidepickup #food #messy #fyp #foryoupage ♬ Just Wanna Rock – Lil Uzi Vert
The video has been viewed over 244,000 times as of Friday, with many viewers attributing the site’s clutter to staffing issues.
“I know where that is. I’ve never seen it like this. Probably understaffed,” one viewer suggested.
“As someone who works for McDonald’s, I can attest without a doubt that it’s either during lunch hours or understaffed,” agreed a second.
“I can’t help but think about how stressed out these understaffed workers probably are,” echoed a third.
@gle4fun responded to the comment, writing, “Staff have been very busy. They didn’t have time to take orders and it took a while for someone to check my order.”
Other suspected former and current McDonald’s employees shared that the company does not prioritize cleaning the lobby.
“Unfortunately, understaffing leads to, I remember being a manager running around trying to help my crew while cleaning the lobby in between,” shared one commenter.
“I work at McDonald’s… we’re always understaffed and they want us to try and get the food out first before we clean,” confirmed a second.
Some commentators blamed the situation on the pandemic as a whole.
“Since Covid they ALL look like this. My family went from twice a week to never again,” commented one viewer.
“Unfortunately the pandemic has hurt all businesses, if I were CEO of Mc.Donalds I would only offer a drive-through service and the basic menu for now,” agreed a second.
The Daily Dot reached out to @gle4fun via TikTok comment and McDonald’s via press email.
Update 1:48 PM CT Dec 9: In an interview conducted via TikTok direct message, @gle4fun provided the Daily Dot with more information on the situation.
The TikToker declined to share McDonald’s location; However, she stated that she used to go there many times but refuses to return. Also, @gle4fun shared that McDonald’s was very busy when she picked up her order.
“It was really busy when I looked inside for my curbside pickup. The restaurant was extremely busy at 4pm,” she wrote.
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*Initial publication: December 9, 2022 12:22 pm CST
Melody Heald is a culture writer. Her work can be found in Glitter Magazine, BUST Magazine and more.
https://www.dailydot.com/irl/mcdonalds-full-of-trash/ A McDonald’s customer is shocked to find a store full of junk